The maintenance was completed in a timely manner.
The service person that helped me out was outstanding and took care of my every issue, even though it was late in the day. I will definitely come back..
The report said they added air in my tires when they didn’t. They kept my center console open. Didn’t receive a report on what needed to get service done in the future such as tires conditions , fluids conditions , or any other conditions I need to keep an eye on for the near future.
Ricardo was great.He got my car back same day.Great attitude by all in office.
Thank you !
I found scuff marks on the interior panel of driver door after master window switch replacement.
You need better coordination with customer that show up with appointments. I confirmed with a customer they had a later appointment I had 8 am and the customer had 9:30am. Please hold accountable managers that are supposed to train their team on how to expedite and coordinate incoming customers.
I lashed out at the service adviser who helped me but quickly realized that it’s you management team that I should be upset with. The service tech did the best they could do and was calm and professional. I applied for my behavior as it is not his fault his team leader doesn’t have a better efficient way of checking in customers with appointments
Great service advisor and speedy service. Thanks.
Mr
Kim has excellent people's skills was able to explain what was wrong with my car also it helps that he is bilingual. I hope he stays since I have nothing good to say about other employees in that dept
First, after the service, my car was parked outside all windows wide open. I wasn’t called or informed the work is done. For 20 min I was trying to find someone to close the windows. And after I drove home I noticed the tires pressure was not adjusted, as was written on the paper. All 4 tires had different pressure - 3.7, 3.2, 3.4, 3.3. Normal pressure is 3.6 psi for all 4. Overall I am disappointed and unhappy.
Jon was amazing and made it a great experience I would definitely request his assistance next time and would refer my friends and family to him. Thanks Jon
Kevin is very courteous and professional with
great attitude. I deeply appreciate his excellent
service.
John Kim is very kindly explained of my questions
Kevin Molina is very nice person and help me and others customers.
John is very attentive and patient with figuring out my car's issue. Good at communication.
He was very polite and explained the services and estimated time.
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