Sophia was excellent. Very friendly from the start and she kept me posted all day about my repair. I'll be coming back!
Sophia was very professional and honest throughout the repair process. She clearly explained the issue, confirmed warranty coverage, and kept me updated without any pressure or hidden costs. The service was smooth and efficient. I really appreciated her transparency and professionalism.
Sophia lopez was great.She had great customer service. Made me feel welcome, offered me coffee.
Joseph provided excellent customer service. He kept me informed of my car's progress on a regular basis. He treated me like family providing the upmost respect and professional support. He is a valuable asset to your company!
Sophia is a very professional and friendly. She is an asset to Hyundai and represents them well.
Always good customer service and friendly people.
Thank you for the seamless service experience! Please have whoever is n charge of the snack and coffee counter to please update what they are offering.
Sophia made the experience seamless and pleasant.
Lack of Service communication and follow up
I was very satisfied with the work at El Monte Hyundai
Sophia was quite knowledgeable when I arrived. I told her what I was experiencing with my vehicle she checked and then she do what had to be done. I asked her If this situation happens often with And she indicated it does That comes with experience and knowing the vehicles she services I am very pleased with the service I got from Sophia and I’m glad I took my vehicle to your location thank you
The issue I had with my car, is not completely resolved. I will bring it back for check up, per my service advisor, Joey.
I'd be more than happy to fill it out.I was so happy with the service and Kevin was very helpful. Thank you very much
Ricky was very nice and professional.
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