Sophia was great — professional, knowledgeable, and courtesy.
Sophia was great, however the parts for the recall and my Key Fob were not available to complete the service that was scheduled for the day - it is a two hour round trip for me to get my car serviced. This was disappointing as it was the service department that reached out to me to get my car serviced for this day and they didn’t have the parts available to complete the job. I will now have to be rescheduled for another two hour round trip. I arrived at 7:am and was told by Sophia around 11:30 that the parts needed to complete the recall service were not available and that the third party “key cutter” was not available to Finnish the replacement Key Fob and that she will contact me when the parts come in.
I appreciate all the help in service I had got on Saturday. I went in to an appointment to make an appointment, but I actually got the service done on same day and I greatly appreciate all that fast and quick service. Joseph has excellent customer service.
Joey was great! Super friendly & awesome communication.
I appreciate the help Sophia provided during my visit
Professional and helpful. Appreciated.
Sofia was lovely, communicative, a complete professional.
Thank you great awrvice and Sophia was really helpful ????
Professional. Knowledgeable of what car service was needed.
I was very pleased with the service. It took a little longer than what I expected, but that was my fault for not making an appointment.
I was very happy with the service once again thank you
Car was done earlier than promised. Sophia was extremely nice and professional.
Good service. Quick. Like the new place. Coffee nachine had no water both times i went.
I was completely satisfied with service Sophia
Provided tome.
Joey explained the warranty and recall state of our cars and guided us through the repair process. He kept us informed of the progress.
service was quick and efficient.
I got very good service rep and satisfied with all service done on Friday. It was a pleasant experience and my questions were addressed promptly. Thank you.
Mr. Flores was professional and courteous. Very helpful with my appointment.
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