About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 531 reviews 58%
4 star 216 reviews 23%
3 star 31 reviews 3%
2 star 73 reviews 8%
1 star 72 reviews 8%
Review Us
Rachel K.
5 out of 5
10/1/2025
Thank you for good service.
Benjamin B.
5 out of 5
9/30/2025
Great job!
Cynthia B.
5 out of 5
9/30/2025
Everyone is always so kind and helpful whenever I bring my vehicle in for service. Keep up the good work!
Jim M.
5 out of 5
9/30/2025
Randy answers all my questisons about my car he does a really great job I really appreciate the help thank you Jim M
B
1 out of 5
9/30/2025
Long wait time, which was not communicated before hand. I have yet to receive the report on my vehicle.
Marguerite L.
5 out of 5
9/30/2025
Excellent Service
Kristin D.
1 out of 5
9/30/2025
Took 7 hours to complete a 3 hr job. Did not receive car wash as requested. Charged incorrectly what was posted as cost in numerous places. Incorrect information recorded for inspection. Bad customer service in many areas.
Robert S.
5 out of 5
9/29/2025
Been great at Faulkner ever since purchased this vehicle. Great group of people
Molly M.
5 out of 5
9/29/2025
Randy was great to work with! I am very appreciative of his time.
Derbis P.
5 out of 5
9/29/2025
I was very satisfied very good job thanks to taking care of my Toyota cross
Virginia S.
1 out of 5
9/29/2025
Came in for oil change and was there for 2 hrs. 10:30 - 12:30. Ryan explain some employees off and I can understand that, but some other plans were delayed because of the length of time spent there. I have always found Ryan to be a good service manager. He advised me of some other work I should have done, some taking another 1 1/2 hrs. Will have to make another appointment, hoping that is the actual time it will take.
Yuva D.
5 out of 5
9/29/2025
Faulkner team is helpful, knowledgeable, respectful and honest team
Albert L.
1 out of 5
9/28/2025
I called and left several voicemails for making an appointment every few days over the course of several weeks and never received a call back. I eventually contacted a sales person whom my family and I had previously worked with for help. I had to squeeze in the appointment within a few days because of plans to go back to Massachusetts soon. While waiting in the waiting area, there was no bottled water and water from the water fountain looked brown. I still was satisfied with the actual service and the amount of time it took was reasonable. It was also nice that they knocked off several dollars for a service related to the stability and balance of the vehicle.
Lester P.
1 out of 5
9/27/2025
They found nothing wrong and I will have to talk to the service manager to determine the fact they didn't find anything.
Mary C.
5 out of 5
9/27/2025
I have been always satisfied with the customer service and the service they give me I appreciate them so much
Ronald L.
4 out of 5
9/27/2025
Friendly and on point ????
**** G.
5 out of 5
9/27/2025
Excellent service highly appreciated .
Jean Drice.
5 out of 5
9/26/2025
Thanks
Dennis M.
5 out of 5
9/26/2025
Great job
Vernon D.
3 out of 5
9/26/2025
Took too long

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.