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Real Reviews From Verified Customers

Service Center Review Summary

5 star 531 reviews 58%
4 star 216 reviews 23%
3 star 31 reviews 3%
2 star 73 reviews 8%
1 star 72 reviews 8%
Review Us
Francisco D.
5 out of 5
10/6/2025
Muy buenas muchas gracias
FREDERICK S.
4 out of 5
10/6/2025
Excellent Service - Randy is great to work with
Timothy S.
2 out of 5
10/6/2025
Either your internet or the text messages do no send in a timely basis. I didn’t receive the text that my vehicle was finished until 20 minutes after I left the dealership. While waiting for my vehicle to be finished, other customers as well did not receive their texts in a timely manner. The service reps had to let a know that are vehicles were finished until they realized we didn’t get the texts
Hardeep B.
5 out of 5
10/6/2025
Thank you Ryan for your help and arranging a loaner car for me at the last minute that saved my Friday Thanks
Paul M.
4 out of 5
10/4/2025
Always great service. That is why I buy my vehicles here and get them serviced here. B
Heidi M.
5 out of 5
10/4/2025
The entire team was super friendly, professional and very helpful!
Jennie A.
2 out of 5
10/4/2025
The tire light is still on when i turned on my car this morning. And its the same tire (passenger seat). I have to put air again, which i’ve been doing every morning (540am) before i go to work. And put air again if i leave at 7pm from work. Been doing this for a couple of weeks. Hope there is a way to fix it. Thank you and appreciate it.
Frank S.
5 out of 5
10/4/2025
So far no complaints
Keith F.
5 out of 5
10/4/2025
I appreciated the professionalism and courteousness.
Rachel T.
4 out of 5
10/3/2025
Randy is always very helpful whenever I have an appointment. There was an issue when I drove off the lot and had to return. Randy took it back immediately to see what the issue was.
Peter L.
5 out of 5
10/3/2025
Ok
Pirthi M.
4 out of 5
10/3/2025
Thank you so much Faulkner Toyota Harrisburg,I appreciate now my 2024 tundra became 2026 tundra
Amy G.
5 out of 5
10/3/2025
Thank you Randy! You are the reason I bring my car to Faulkner. You are trustworthy and kind every visit! Thanks again! Amy
Michelle C.
2 out of 5
10/2/2025
No talked to me after
Julie D.
5 out of 5
10/2/2025
Thank You!!
Trung D.
5 out of 5
10/2/2025
Excelent
Jay K.
4 out of 5
10/2/2025
The survey will be five stars.
Dan R.
2 out of 5
10/2/2025
instructed them for no car wash. Employee at the counter did instruct this. Instructions were not followed. I have a ceramic coat installed by a professional detailer and the harsh chemicals used by quick dealer washes wear down coats. It will probably be fine but an easy instruction was not followed. Whats my motivation to bring in my vehicle once the free services are over if my instructions are ignored…i will add following these instructions would have been less expensive for the dealership which is also ironic
Donna T.
5 out of 5
10/1/2025
Car was completed service in timely manner
Melanie K.
5 out of 5
10/1/2025
I really love my new Tacoma And your service team goes out of their way to make my appointment comfortable and good mechanical service Thanks you guys!!

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