Very fast and professional
Randy followed up with my request to look at the under carriage for damage. Only minor scratches, thankfully. Will continue to trust Randy for all my Toyota needs.
Your service team is the best. Professional, efficient and friendly. 5 star rating.
Lee is the best person and he help me a lot nice job Lee
Well pleased with employee discount received.
Thanks for coordinating the servicing of my vehicle
As I was picking up my car from the days service I was reminded that my rear brakes had been making a noise when reversing. I had forgotten to have that checked during my appt. I drove into the car bay and Randy took the time to listen to the noise even though it was the end of the day and he wasn’t my service advisor that day. He reassured me that he would have it checked the next day and could not have been kinder. He really went above and beyond. Especially since I wasn’t even assigned to him that day. He then took good care of me the following day when the brakes were checked. It is the kindness and the above and beyond service that people like Randy and Ryan and Brent have shown me regularly that makes me
Loyal to Toyota.
I will happily confirm with Toyota that Faulkner provided exceptional service. Thank you.
Cashier did not know where my vehicle was. Spent fifteen minutes inquiring, then searching.
I had my oil changed and have to take the time and extra gas to return to the dealer to have the oil maintenance light reset. This is my second experience in a matter of weeks that I’ve had to return for follow up issues not done prior to me picking up my vehicle.
Very good service. I would definitely use your service again.
Randy Spitler did a fine job of squeezing me infor my 1st service while juggling multiple customers . All good, thanks much
I would very much appreciate that and truly hope it’s recorded. With that being said, I doubt I’ll hear from you
The Sales Rep was polite and professional. What I did not care for was that my service request and issues seemed to be rushed. I received a green rating for fluids and mechanics and I knew I needed an oil change and my right headlight was out for over a month. Looking at the shield that was installed looks as if it was not installed properly. They did scrape the battery off which was a concern. It seemed as if I was over charged. I tried to reach out to the service manager but this is the second issue this year that he did not return or address my concerns. I take my car to Toyota because I have been a Camry owner for over 33 years.
car had grease around the radio I also ask if the car could be wash they tol ne it was going to be washed and they never did. Im not satisfy with the service department.
Work done quickly and everyone was very pleasant and helpful.
My service was fine. My problem is the reminder and phone system. I thought my apt was Tuesday but on Sunday I got a text saying it was Monday. I used the online edit and changed it to Tuesday. Called on Monday to confirm the change, couldn’t get an answer but was offered to leave a msg. I would have but the mailbox was FULL.
My only other issue is I wish my car would be returned to me with the same display on the dash as when it arrived. Happens every time and takes me 1/2 hour to reset.
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