About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 603 reviews 58%
4 star 237 reviews 23%
3 star 37 reviews 4%
2 star 84 reviews 8%
1 star 85 reviews 8%
Review Us
James Y.
5 out of 5
5/6/2026
This is my first visit at the service center. I was very happy with the personal service. The job was performed. One hour sooner than estimated was kept informed on everything that was being done through text messages. All my questions were answered. I would highly recommend.
William T.
5 out of 5
5/6/2026
Ryan and Randy we’re great.
Connie T.
5 out of 5
5/5/2026
My vehicle was finished earlier than the time I was quoted. Everyone at the reception area was upbeat and helpful. I appreciate that my car was vacuumed and washed!
Ezekiel A.
5 out of 5
5/4/2026
Satisfactory
Glenn K.
5 out of 5
5/4/2026
Prompt and excellent work.
Lillian R.
4 out of 5
5/3/2026
I was pleased with how quickly and efficiently everything proceeded today.
Gerald C.
5 out of 5
5/2/2026
Always a pleasure working with Lee. He's a wonderful asset to your company
Frank M.
3 out of 5
5/2/2026
Randy was helpful and knew just what to do to reset our passenger side window following a battery change. We enjoy the nice waiting room.
Carolyn B.
4 out of 5
5/2/2026
Please don't try to upsell me on things unless you see something wrong with the car that really requires service. Our family had a bad experience with Faulkner and it has taken me 20 years to return to your dealership for service. Today's pressure to spend an additional $400 made me very uncomfortable.
Carey D.
4 out of 5
5/1/2026
Thank you, Randy. I was able to finally pick up my car at about 5:15pm. You and Ryan have been kind, courteous, and helpful to me for years. I needed that support so much at this time. I can't even express the impact and how favorably people like you guys reflect on a company like Toyota. God bless you both.
Robert P.
5 out of 5
5/1/2026
All of the individuals that I dealt with were professional and respectful. My compliments to all.
Dorey F.
4 out of 5
5/1/2026
Everything went smoothly and the was no pressure and I will get some things done that were suggested. Thank you ????
Kathy C.
5 out of 5
5/1/2026
Service is always great! And staff is awesome!
Kevin M.
4 out of 5
4/30/2026
Randy is an outstanding service advisor & an excellent representative of Faulkner's value.
William T.
5 out of 5
4/30/2026
Randy Spitner(?) was very courteous and kept me informed of the progress on my truck. Professional, dedicated, and friendly.
Patricia Y.
4 out of 5
4/30/2026
I think my initial statement was not submitted. Randy service is no less than exemplary at all times. I forget everything else I said originally but please commend him and compensate him for his expert character and professionalism. Thank you very much
Michael S.
2 out of 5
4/29/2026
It was an interesting experience. Lee did what he could and I wish he would share more of the details with you. I don’t blame Faulkner for the car issue, but it was unfortunate that it took five visits to prepare. Faulkner provided me with a loaner car, which made it seem less of a hassle. Thank you for asking.
Phil L.
5 out of 5
4/29/2026
Very prompt and courteous service!
Amy F.
5 out of 5
4/29/2026
Always good service...
Gregory B.
1 out of 5
4/29/2026
I was very cautious when bringing the car in because of having a functioning but slightly broken door handle in the driver side door. When I got the car back, the handle was broken more than when I delivered it. I was very cautious and showed one attendant when I pulled in the service bay, when checking in, I explained it to the person checking me in and offered to show them and they waived it off. When I asked Randy about it, he didn’t even deny that it happened, but said “it was already broken so there is nothing I can do because it’s still just a broken handle”

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.