Service Center

Real Reviews From Verified Customers

Marie M.
5 out of 5
11/26/2025
Thanks again.
Edvin Y.
1 out of 5
11/26/2025
I received a coupon by mail which was for 3 oil change services. When I brought my car in they checked me in and accepted my coupon and we agreed on the work to be done. When they finished, I received a call saying that they would not honor my coupon because of the type of oil my car required. I understand that this oil is more expensive but I should have been advised before they did the job. I found this highly unprofessional.
Johnny B.
5 out of 5
11/26/2025
Great service . Jaime is the best
Sarah L.
4 out of 5
11/26/2025
With the recalls and the service needs, I was concerned that they wouldn’t get the work done in time for my trip up North this afternoon, and then we discovered the rodent damage. Jonathan worked miracles and got me out of there in time with everything done! I left feeling so grateful for him and the team at Bob Smith Toyota. Thank you!!
Hovig H.
5 out of 5
11/26/2025
I trust you Very satisfied
Margaret N.
2 out of 5
11/26/2025
Kimberly was great and helped me figure out some settings on my car. I was extremely frustrated with the fact that they moved all of my mirrors and changed the seat of my car, including how high it was. I just didn’t think that was good Customer Service since I just got it set to where it was comfortable for me.
Anastasia P.
5 out of 5
11/25/2025
Hank is a very nice person and he is very clear and understanding. I will only go to Hank for my service. He’s an awesome service representative. Thanks Hank.
Eduardo P.
5 out of 5
11/25/2025
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Helen C.
4 out of 5
11/25/2025
Hank is upfront and prompt.
George D.
5 out of 5
11/25/2025
Hank always provides exceptional service!
Kate And.
5 out of 5
11/25/2025
Everything was taken care of in a timely manner. Thanks
Roger B.
5 out of 5
11/24/2025
Kimberly's customer service was superb! She is easy to deal with and asked questions to make sure I was satisfied. Kimberly is AWESOME! ????
Eric R.
5 out of 5
11/24/2025
Thanks for fixing the car...hopefully the rats don't return anytime soon.
Julie M.
5 out of 5
11/23/2025
Been a customer for over 20 years. Always great service. Thank you
Tim F.
4 out of 5
11/23/2025
She was ????!
Sean B.
4 out of 5
11/23/2025
I had 100% satisfaction service with Hank. 5 of 5 stars!
Ellen K.
5 out of 5
11/23/2025
Patrick is the best.. Good service and kindness..
Bryan And.
5 out of 5
11/23/2025
Hank did a great job taking care of our vehicle. He was professional & kept us updated. He was even able to get us a rewards discount, which helped a lot. Thank you Hank!
Michael B.
5 out of 5
11/23/2025
Quick, personable, and got the job done quickly. Great job y'all!
Mark Y.
5 out of 5
11/22/2025
Excellent service

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