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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1071 reviews 61%
4 star 374 reviews 21%
3 star 42 reviews 2%
2 star 143 reviews 8%
1 star 134 reviews 8%
Review Us
Aaron I.
1 out of 5
12/8/2023
My truck was outside and appeared all ready to go, but I waited 25 minutes after I noticed it, and had to go to the counter in order to get checked out instead of the tech coming to me and letting me know it was done
Priccilla A.
4 out of 5
12/8/2023
Communication was great. Service was good! Both the Service consultant and the technician both shared their findings! Steve and Priscilla Allison.
Arlene C.
5 out of 5
12/7/2023
Checkin was a breeze
Donna G.
5 out of 5
12/7/2023
Great Customer Service, as usual! Thank you!
Teressa L.
5 out of 5
12/7/2023
I have only had pleasant dealing with your service department.. thank you.
Daniel P.
5 out of 5
12/7/2023
Thank you for your good service
James M.
2 out of 5
12/7/2023
I understand accidents happen during an oil change and forgetting to put the cap back on the engine oil access happens. I’m happy that the team cleaned the mess after I brought the my car back in. The team did offer an apology. I’m a little surprised that the team didn’t take customer service a bit further and say something like “we sure appreciate you getting up early and driving back here so we can clean up our mistake. You may have even had to rearrange your work schedule and take time off. How can we earn your trust back?”
James T.
1 out of 5
12/7/2023
My appointment for an oil change was at 7:30. I arrived at 7:10 and my appointment could not be found. They got my car taken in on time but I waited until after 9:00 before approaching the counter and asking about my car. 15 minutes later l finally was able to leave. A new system was being implemented that seemed to have multiple kinks. I would not blame the service advisor as she was at the mercy of a system that wasn’t working well at all.
Chris N.
5 out of 5
12/6/2023
Your service manager; Sean was a pleasure to do business with. Fast, efficient and professional service was just as pleasurable! Beautiful, clean, waiting area, and all of your staff was very friendly. As well, Cheryl was efficient in setting my stereo code again! Thank you so much. You guys scored 100%! Kind regards Chris
Nina G.
5 out of 5
12/6/2023
Thank you for the wonderful service, kindness with us and our vehicle! Sincerely, Nina and Noah Gregory
Dennis L.
5 out of 5
12/6/2023
Thank you for washing my car.. greatly appreciated.
Kim G.
4 out of 5
12/5/2023
Great job and nice to have the car wash too
The Bittner.
5 out of 5
12/5/2023
Done in a timely manner
Leslie P.
5 out of 5
12/5/2023
Good job Jonathan G
Not Provided.
5 out of 5
12/5/2023
I'm happy with the service.
Hilary R.
5 out of 5
12/2/2023
Jonathan was knowledgeable and great to work with. He was professional but down to earth and easy to communicate with.
Martha H.
5 out of 5
12/1/2023
Service Associate was very pleasant.
Pierce E.
5 out of 5
11/30/2023
Cheryl was very nice and made sure I was all good to go, despite a short staff of techs!
Michael H.
2 out of 5
11/30/2023
Apoinment at 8am. Showed up at 745am. Got car back at 920am for just an oil change.
Dale A.
4 out of 5
11/29/2023
Thank you for fitting our service even though there was a communication problem and you didn’t know we would be there. It took less time than we expected

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