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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1071 reviews 61%
4 star 374 reviews 21%
3 star 42 reviews 2%
2 star 143 reviews 8%
1 star 134 reviews 8%
Review Us
Denise F.
4 out of 5
11/29/2023
Thanks for fixing the problem !
Cody W.
5 out of 5
11/28/2023
I truly trust Shaun and I was getting service on my company Honda Pilot and now have a newer Suburban for a company vehicle, but liked the service I received and so will bring the Chevrolet to Shaun for all my service work.
Lena Y.
5 out of 5
11/26/2023
Customer service was top notch!
Catherine P.
5 out of 5
11/25/2023
He answered all my questions
Vicki H.
5 out of 5
11/22/2023
Good service
Jennifer B.
4 out of 5
11/22/2023
We appreciate Jon and Team's quick assistance with our car battery issue. They were able to help us as soon as we could get to the service department. We are not positive that the issue is totally resolved but have an action plan if not. Thank you for the outstanding service.
Shirlee P.
5 out of 5
11/21/2023
Competent. Kind. Thorough.
Darlene H.
5 out of 5
11/21/2023
Satisfied with the service
Debie S.
4 out of 5
11/21/2023
Jonathan was very courteous & helpful. My problem involved a broken key/fob & not only was it taken care of but the free multi point inspection showed a couple of problems coming up that need attention. Im thankful to the attention to detail!
Brenda S.
5 out of 5
11/21/2023
thank you????
Sarah H.
5 out of 5
11/19/2023
Excellent customer service.
Riley F.
4 out of 5
11/18/2023
Car was fixed, back to normal, maybe even alittle better than before and I couldn’t be happier, great people easy to talk to, overall a very good first experience at a service shop at a dealership!
Brian O.
2 out of 5
11/18/2023
It all went really well except the steering wheel was a little greasy when they were all done. That happened last time as well.
Johanna D.
5 out of 5
11/18/2023
Everything was fine.
Ronald N.
5 out of 5
11/18/2023
Great service!!!
Merry P.
4 out of 5
11/18/2023
My car died in a store parking lot. After I got a jump, I went to Underriner Honda and Jonathan got me in to get a new battery even though they had a full schedule of appointments. Thank you!
Hollis K.
4 out of 5
11/18/2023
Great service from Cheryl and the shuttle driver. The work I requested was done at a fair price and in a timely manner.
Timothy G.
5 out of 5
11/17/2023
Professional
Larry B.
2 out of 5
11/17/2023
First of all, as for Cheryl. She is a top of the line person, I am completely satisfied with every aspect of dealing with her. This is perhaps a trivial matter which Cheryl explained was likely due to a computer issue. I was having door bumper guards installed which were ordered 6 months ago when I purchased my new vehicle. I had been calling every few weeks to see if they had come in. The last time I called I was told that they had been in for some time. It seems it should be your **** to inform the customer, not the customers obligation to have to keep checking. This together with the difficulty of getting my Honda serviced when on the road from another Honda dealer leaves me wondering what the future holds if more serious issues come up.
Matthew M.
5 out of 5
11/17/2023
Great customer service, clean facilities, comfortable waiting room. Enjoy service from Underriner Honda.

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