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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1091 reviews 61%
4 star 385 reviews 21%
3 star 42 reviews 2%
2 star 145 reviews 8%
1 star 137 reviews 8%
Review Us
Jenny F.
4 out of 5
7/18/2026
I have never had such a positive experience with a vehicle as i had with Underriner the past two days. I am honestly blown away by the level of service and courtesy that has been extended to me. I will only be bringing my vehicle here in the future. Thank you!!
Gwen G.
1 out of 5
7/17/2026
As I was driving home the tire pressure warning light stating low pressure. It looks like two of the tires. Tried calling and got voicemail so left message and no return call.
Mary S.
5 out of 5
7/17/2026
I appreciate the communication every step of the way, and the speed the repair happened.
Nicole W.
5 out of 5
7/15/2026
Exceptional customer service. Thank you
Barbara S.
5 out of 5
7/12/2026
I truly appreciate the conversation with your rep I know I can trust Underriner. Thank him for me.
Jadeen S.
5 out of 5
7/11/2026
Marcus always seems to care. Professional and honest. I truly appreciate that!
Sandra S.
2 out of 5
7/11/2026
Marcus was fantastic. The phone system which asks you to select which tech you want to leave a message for was worthless; vm box was full and couldn’t leave a message. The outgoing message said to call him on another number, which looped back into the system where the mailbox was full. I then called and selected option “4”, which took me to a live person who again transferred me to the same loop where the mailbox was full. ****, the name of the tech on my texted appointment confirmation, was ‘on the phone’ per the outgoing message numerous times, and the live person who answered option 4 said **** wasn’t even working today. The phone system makes me want to go elsewhere.
Jasmine R.
4 out of 5
7/10/2026
Marqus was amazing and explained my tire warranty well!
Carolyn S.
5 out of 5
7/9/2026
Great service from Marqus
Melinda N.
5 out of 5
7/8/2026
Very patient nice young man.
Rex A.
5 out of 5
7/8/2026
Mark was awesome everyone there are great people
Rose H.
4 out of 5
7/7/2026
Scott was kind and professional at the same time. I had just had another Honda dealership in AZ do about $3000 of work to my 2021 and just finished a 1200 mile drive by myself. He understood, took me right in and solved the problem within an hour. His service was exceptional and I thank him. I also thank David at the surprise, AZ dealership who stepped in for the other service manager and arranged the service in Billings. Big thanks to him also. Proves Honda stands behind its name for quality service. Very pleased and grateful.
Michael R.
5 out of 5
7/7/2026
Honda Underriner did an outstanding job on my car and the customer service was excellent, outstanding and far exceeded my expectations. I highly recommend Honda Underriner of Billings. Thank you so much **** and everyone at Honda Underriner! Thank you very much and greatly appreciated
Doug N.
4 out of 5
7/4/2026
The whole service department did a greatjob. We were treated very well and dealership was very honest in keep their word. Kudo's
Matthew M.
4 out of 5
7/3/2026
Marquis did a great job and has excellent customer service communication. I like the video from the tech showing and explaining the work and repairs. I would recommend Underriner Honda to friends and family.
Robert G.
5 out of 5
7/3/2026
Very professional and good service.
Monte G.
5 out of 5
7/1/2026
Great job, Thanks you
Kaely H.
5 out of 5
7/1/2026
Marqus was super helpful and kind! He worked quickly and kept my car in pristine condition and addressed all my needs!
Randall N.
5 out of 5
7/1/2026
Thanks for the fair price and quick work
Clyde R.
4 out of 5
7/1/2026
Thanks for taking care of my hood problem.

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