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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1071 reviews 61%
4 star 374 reviews 21%
3 star 42 reviews 2%
2 star 143 reviews 8%
1 star 134 reviews 8%
Review Us
Lois B.
2 out of 5
1/17/2024
I’ve been a customer at Selover/Underriner Honda since the late 80s and Joe Scheffelman has been my salesman all these years. I’ve never had complaints or been disappointed and I think today was just a fluke. My appt. For service today was at 10.00 and it was way after 11:00 when it was finished. I can’t remember exact time. The poor man at the desk had a mixup on people’s ’ paperwork and had told me I had $190 worth of work to be done on brake fluid that would not be covered on my less-than-a-year-old-leased Passport. Anyway it all got straightened out. This isn’t a big deal. Please don’t yell at anyone. And please correct spelling of my name in your records. It’s been fine for yrs and I don’t know when misspelling popped up. It’s Burgdorfer not Bergdorfer. Thanks
Eirik A.
5 out of 5
1/16/2024
Jon was very good to deal with. I will be back.
Alan R.
5 out of 5
1/15/2024
Good service.
Kathryn S.
5 out of 5
1/15/2024
Thank you!
Patrick H.
5 out of 5
1/14/2024
Cheryl was easy to communicate with and she kept me updated, thank you and I hope the block heater works as good as I am hoping
Melissa P.
4 out of 5
1/14/2024
Appreciated the communication throughout the day!
Dan F.
5 out of 5
1/13/2024
Great service
Jacquie K.
5 out of 5
1/13/2024
Thank you all for your knowledge and helpful Ness in getting my Honda repaired.
Valerie Z.
5 out of 5
1/12/2024
Very friendly and trustworthy
Karen B.
5 out of 5
1/12/2024
Thank you.
Robin E.
3 out of 5
1/11/2024
Cheryl is absolutely fantastic! I had to call to find out when my car would be ready for pickup or an update. She had informed me it was ready, had been for sometime. However, she was not given the paper to call me when it was initially completed.
Steve F.
5 out of 5
1/11/2024
Excellent quick service with an extra touch I appreciated. Great communication saved me time.
Roger W.
5 out of 5
1/11/2024
None
Kevin S.
2 out of 5
1/10/2024
No. My fault. I should have asked to have the car vacuumed and washed.
Dan S.
4 out of 5
1/10/2024
Jonathan was professional and friendly. I was concerned about the departure of a former mechanic, Sean from Chicago who is an Acura expert. Jonathan assured me that my Acura MDX will still be taken care of.
Linda S.
5 out of 5
1/10/2024
Was very happy with everything thanks
Danille Z.
5 out of 5
1/7/2024
Thay are very nice and Cheryl in the service department were exceptionally helpful
Linda L.
2 out of 5
1/6/2024
Yes, please contact me. I would appreciate a discussion. Thank you.
Ronna W.
5 out of 5
1/6/2024
Satisfied
Teressa L.
5 out of 5
1/5/2024
Thank you.

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