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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1071 reviews 61%
4 star 374 reviews 21%
3 star 42 reviews 2%
2 star 143 reviews 8%
1 star 134 reviews 8%
Review Us
Beth D.
2 out of 5
3/19/2024
I called to ask why they didn’t rotate the tires when they did the alignment. The lady told me the next time I’m in town call and they will rotate the tires. I can do that. I live in Columbus. Over all I think the service was good!! Thanks!
Mary R.
5 out of 5
3/19/2024
I am impressed with Cheryl’s knowledge and great customer service.
Amber M.
1 out of 5
3/17/2024
Vehicle was serviced Tuesday had to take it back because of mirror issue that was replaced then found out it needed a cabin filter and engine filter replaced. These should have been replaced at Tuesday service. Had to wait a long time as well. We travel a long distance to come to your service and it wasn’t good. I will say Jonathan was very good though.
Fred P.
4 out of 5
3/17/2024
Friendly service. It appears you need more technicians ????
Doreen S.
5 out of 5
3/17/2024
Great Service department!!
Jeff Y.
5 out of 5
3/16/2024
Cheryl is a class act! Her professionalism was/is much appreciated!!
Douglas C.
5 out of 5
3/15/2024
Jonathan was very professional and satisfied all my need. He’s definitely an asset to your dealership.
Johanna K.
4 out of 5
3/15/2024
Cheryl is amazing!!
Danielle G.
5 out of 5
3/15/2024
Jonathan was professional, communicative, and timely. He provided amazing customer service and answered all questions/concerns
Lynda D.
5 out of 5
3/14/2024
Thanks
Bosch F.
4 out of 5
3/13/2024
Always satisfied with the work performed at Underriner. There was a slight kerfuffle over the price quoted, but they made that right – they turned a potentially bad experience into a good one.
David W.
5 out of 5
3/13/2024
Cheryl was cordial, professional, and kept me appraised of what was happening with my vehicle.
Dana M.
1 out of 5
3/13/2024
you did not service my Honda. I was told by the parts dept that programing a second key fob would only take minutes (no appt necessary) so I drove in from north of Roundup and when I arrived I was told 4 hours was the soonest you could get to me.....I did not have 4 hours to spend so I headed home without a second key fob..... Very disappointing
Amber M.
1 out of 5
3/13/2024
There was grease on my front seat. They got into my glove compartment and left stuff all out on my floor and seat. I was shocked. It looked like a mess.
Arlene F.
5 out of 5
3/13/2024
Cheryl is wonderful and very helpful when you have questions. She is great!
Janelle O.
5 out of 5
3/13/2024
Cheryl was great!
Lucille F.
5 out of 5
3/13/2024
Great service ????
Donna R.
4 out of 5
3/13/2024
Speedy visit. Thanks.
David M.
5 out of 5
3/12/2024
On time pleasant people to work with
Karen S.
4 out of 5
3/12/2024
Sorry, I don’t do surveys.

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