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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1069 reviews 61%
4 star 369 reviews 21%
3 star 41 reviews 2%
2 star 141 reviews 8%
1 star 134 reviews 8%
Review Us
Theresa B.
2 out of 5
12/11/2024
Cost was very high. $106.00 for an oil change is very expensive. We may have to look for a cheaper alternative according to my husband. Why was it so expensive?
Daniel E.
5 out of 5
12/10/2024
Thanks for the repairs so quickly. Happy Holidays
Phillip G.
1 out of 5
12/8/2024
The backup camera part was not available. I had made an appointment to have it installed but the item was not available.
Cheryl M.
5 out of 5
12/8/2024
Always have a good experience there
Gail D.
5 out of 5
12/7/2024
Excellent service
James S.
4 out of 5
12/7/2024
Fit us right in for service.
Dylan N.
5 out of 5
12/7/2024
Very friendly and professional! One of the first service representatives to build my trust. 10/10 Service technician was quick and professional as well
Brandi N.
5 out of 5
12/6/2024
Thanks for your service.
James S.
5 out of 5
12/5/2024
Every thing went well
Down F.
5 out of 5
12/5/2024
Shelby and the person at the scheduling desk (sorry, I forgot her name) were just great! Thank you Don
Robert R.
4 out of 5
12/5/2024
Courtesy driver service was nice. The explanation video was great
Beverly W.
4 out of 5
12/4/2024
Also my app won’t let me mark the recall as completed . Does the technicians do that?
Carolyn B.
4 out of 5
12/3/2024
Cheryl is always so nice and takes excellent care of me and my Passport whenever I go in.
Jacquelyn K.
5 out of 5
12/1/2024
Great service staff at Underriner zHonda!
Lois B.
5 out of 5
11/29/2024
Friendly and fast service
Clint A.
2 out of 5
11/28/2024
Cheryl was fantastic! Very helpful! When I got in my vehicle to leave I noticed everything in my glove box was on the floor. I understand there are things that have to be done in there, but I don’t feel like it’s necessary to have my vehicle look “ransacked”. I was about half way home when I noticed a black plastic rectangle sitting on my dash. After arriving home I learned it is the interior cabin filter cover. I will google and figure out where it needs to go. Again, Cheryl was great. Whomever was in charge of finishing up in my vehicle could use some improvement.
Kenneth And.
5 out of 5
11/28/2024
Great service!
Donna G.
5 out of 5
11/27/2024
Always been satisfied with our service we received at Underrider. Thank you!
Cynthia W.
4 out of 5
11/27/2024
Scott is great.
Martha F.
5 out of 5
11/26/2024
I was very satisfied with the services provided to me! Thank you!

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