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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1062 reviews 61%
4 star 367 reviews 21%
3 star 41 reviews 2%
2 star 140 reviews 8%
1 star 134 reviews 8%
Review Us
Janet G.
5 out of 5
6/18/2025
This visit was much better than my previous experience with this service department!
Randy H.
2 out of 5
6/17/2025
No notification to let me know when vehicle was ready
Joan M.
5 out of 5
6/17/2025
Scott & staff were courteous & efficient!
Monte G.
5 out of 5
6/15/2025
Great job Marqus
Carolyn L.
5 out of 5
6/14/2025
Polite and responsive.
Nick P.
4 out of 5
6/14/2025
Scott is great. He has been really helpful and transparent every time. I appreciate his help in getting our vehicle serviced efficiently and the open information provided has been really helpful. I would recommend the service at Honda.
Tiffany K.
1 out of 5
6/14/2025
After receiving my invoice, I had to call in regard to being charged for something that was under my warranty. Had I not been charged completely aware, I would have been charged $1100 instead of the $140.
Steve S.
3 out of 5
6/14/2025
Cause of engine problem not found as no error codes found due to loss of power to vehicle secondary to loose positive battery clamp. Error codes were not retained due to power loss. Took vehicle home in hopes of problem recurring in order to record error codes & finding source of problem.
Katie B.
4 out of 5
6/13/2025
Thank you for fixing my crv. My only complaint is I oringally was dealing with a different service manager which no is no longer employed. I had scheduled to bring my vehicle in and get a loaner. I drove 1.5 hours and there wasn't a loaner. So I had to drive back 1.5 hours. So when I came a 2nd time I called for a loaner but none were available and was told I would be called if one was available. Never got a call and drove 1.5 hours and my wife followed. Walked in and was told a loaner was avaliable but never got a call saying that. Again at this time I was dealing with a different service manager which is no longer employed or in a different postion. I feel the cost is spot on. Better than I can get locally where I live
Carolyn S.
5 out of 5
6/13/2025
Thanks to everyone at Underriner for the great service.
Robert P.
5 out of 5
6/12/2025
Great Service done timely
Darlene O.
5 out of 5
6/12/2025
No comment
Nina G.
5 out of 5
6/11/2025
Marquis did a fabulous job!! 10+ equalevent to an (A+) ❣️
Toby M.
2 out of 5
6/11/2025
Had an appointment at 7:30 to an oil change. Was 8:45 before it was done. The wait time is excessive for having an appointment.
Monte G.
5 out of 5
6/10/2025
Nice young man,kept me in formed what was being done on the CRV! Very polite and knowable of what my concerns were! Thank you Marcus
Aaron C.
5 out of 5
6/8/2025
Emily was very helpful and great to work with.
Greyson H.
5 out of 5
6/7/2025
Excellent service from Emily and rest of service staff. Thorough, answered questions, followed up, etc.
Liza W.
5 out of 5
6/7/2025
Emily was great!!! She went above and beyond. Thank you for everything.
Ken S.
4 out of 5
6/6/2025
The only comment I would have is my service advisor was not available for checkout luckily there was somebody else there who did take care of it, and they were very efficient and took care of everything. Look forward to my next service appointment.
Neil J.
5 out of 5
6/5/2025
Everyone was polite and got done what I needed.

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