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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1091 reviews 61%
4 star 385 reviews 21%
3 star 42 reviews 2%
2 star 146 reviews 8%
1 star 137 reviews 8%
Review Us
Constance P.
5 out of 5
11/22/2025
Very satisfied. Marcus professional!
Cindy U.
5 out of 5
11/22/2025
Marques took great care of us.
Nicole S.
5 out of 5
11/21/2025
**** is very knowledgeable. Thanks!!
Diane L.
4 out of 5
11/21/2025
The service department was very busy during my appointment,but **** kept me informed and was kindly apologetic. He explained future maintenance that my Element would be needing when I inquired. He was very nice and I appreciated his calm demeanor in spite of his busy day. Thanks ****!
Elizabeth D.
5 out of 5
11/21/2025
Absolute best quality customer service I have ever received.
Darrell E.
5 out of 5
11/20/2025
**** was prompt and very personal.
Oscar O.
5 out of 5
11/20/2025
Marqus is efficient in providing information about my car and well versed to what my car needs. He really deserves a 5 star for his work.
Colin J.
5 out of 5
11/20/2025
**** was great! Friendly and communicative. Would definitely want to work with him again.
Cole G.
5 out of 5
11/20/2025
I had a great experience today regarding my service at Underriner! **** was absolutely helpful along with all the staff in the Honda service department. I have enjoyed my experience with Underriner for over a decade, and very much look forward to my next opportunity to utilize their expertise in my needs for sales and serviced in the future. A big thank you to **** specifically!
Tamara S.
1 out of 5
11/19/2025
I got my oil changed and assume the air filter was replaced.Then, I saw a video of my air filter and ask the question, what is that?I wish somebody would have told me.I needed to have that replaced
Cheryl B.
5 out of 5
11/19/2025
Exceptionally great treatment by **** - I’m very grateful!
Joseph S.
5 out of 5
11/19/2025
**** did everything he could to get my car fixed and in a timely manner. He strives to satisfy his customers and takes great pride in his work. Thanks ****!
Amber M.
5 out of 5
11/19/2025
Marqus was amazing! I appreciated his kindness and how informative he was! We always have great service there!
Richard S.
4 out of 5
11/19/2025
Took ownership of a mistake he didnt make and fixed the issue. Whats not to like. Thank you, Marqus.
Doreen S.
4 out of 5
11/19/2025
I like the good report on the car's electrical system. I appreciated the courtesy ride to Sam's club and when Pete came to pick me up. He helped me load my groceries and then when we got back, he helped me put things in my car. The service department was awesome, as was Pete, the courtesy driver.
Chuck D.
5 out of 5
11/18/2025
As always great job very dedicated individual!
Nacy W.
1 out of 5
11/17/2025
The radio was fixed to my satisfaction. I did not ask that the rubber around the passenger mirror on my vehicle be removed nor fixed. It was removed and destroyed. Such dishonesty. It will cost much more to fix with the damage. I only had to purchase one part. I now have to replace all parts.
Patrick H.
2 out of 5
11/13/2025
Took a long time, than they estimated over $3000 in repairs they said needs done, 1 of which was changing fluid in the rear differential, odd as it is only a front wheel drive, and I don't know why the car wash always bends my front license plate, they could take it off and straighten it, guess I'll have to do it again.
Arthur K.
5 out of 5
11/13/2025
Good to go
Tanya S.
5 out of 5
11/13/2025
Service Advisor was excellent. Very thorough.

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