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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1058 reviews 61%
4 star 365 reviews 21%
3 star 41 reviews 2%
2 star 140 reviews 8%
1 star 134 reviews 8%
Review Us
W Wayne.
5 out of 5
10/9/2025
Service teck did a good job
Cynthia I.
1 out of 5
10/9/2025
I was told the “differential” ? should be done & quoted a price of $100 plus. It was explained that this was “maintenance “ done at 15,000 mi and 30,000. My Honda service pass was still in effect . Apparently has ended now after 24 months. This was not from “wear and ”. I only have 18,000 miles on car. Don’t understand why it was not covered .
James D.
4 out of 5
10/9/2025
Marcus was very good. He told me everything that was going on.
Thomas M.
5 out of 5
10/8/2025
Marqus treated me very well.
Harold J.
5 out of 5
10/8/2025
Marcus was very helpful explaining all that did happen and what did not need to happen!! He’s a good employee!!
Robert B.
5 out of 5
10/8/2025
We appreciate the Underriner team
Jeremy C.
5 out of 5
10/8/2025
Great experience! Thank you!
Linda R.
3 out of 5
10/7/2025
Took to long
Tom C.
4 out of 5
10/7/2025
**** did a fine job I recommend this service center to many people based on the quality of their work and fair prices.
Kellie O.
4 out of 5
10/5/2025
Excellent service! Very happy my skid plate not rattling anymore. They did miss getting the flashing laid down before closing the hood. No buggy I figured it out. Thank you for taking good care of my Honda.
Logan T.
4 out of 5
10/5/2025
**** was incredible! He was very flexible with me after a key mishap causing me to be late to my appointment. He was very kind and personable. He took great care of my car!
Albert P.
5 out of 5
10/4/2025
Prompt and on time service.
Alan B.
5 out of 5
10/4/2025
23 years with Underriner. Pretty much tells it all.
Mattison U.
5 out of 5
10/4/2025
**** gave me what has to be the best experience I’ve ever had bringing my car in for repairs! He really cares about the customers and I am so grateful for all the help, thank you!
Mattie F.
5 out of 5
10/2/2025
Marqus helped me the moment I pulled into the service line. He answered all my questions with patients and communication. I really enjoyed working with Marqus and would highly recommend him.
Tracy W.
5 out of 5
10/2/2025
Thank you for always keeping us posted.
Catherine P.
4 out of 5
10/2/2025
Marqus was very congenial and helpful for what I could afford to have serviced st this time.
Glass Specialists.
4 out of 5
10/2/2025
**** took great care of us and our Honda He truly cares about doing what is right for the customer. Will comeback in the future because of ****
Lawrence B.
1 out of 5
10/2/2025
Work was done that wasn’t needed as I was told the repair that was requested wasn’t the problem. When I picked up the car the issue was still not mitigated and the employee said the original work requested was what needs to be fixed. Very bad service
Edward W.
4 out of 5
10/1/2025
Totally awesome experience, in every way! Service agent was on it from the start ( Marquis ) . Timely and thorough service personnel- a great team ! I also relied on your courtesy shuttle as I am from out of town, and Pete was a big part of your quality service as well! I’m a lifelong Honda fan and you guys make owning one an even better experience! Thank you all ! V/r Edward W

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