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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1058 reviews 61%
4 star 365 reviews 21%
3 star 41 reviews 2%
2 star 140 reviews 8%
1 star 134 reviews 8%
Review Us
Jeremiah B.
5 out of 5
11/12/2025
Great customer service. Would highly recommend
Joseph S.
1 out of 5
11/11/2025
It took over an hour to tell me that the clip on my rear view mirror needed to be replaced and that they would have to order the part. It took way to long to tell me that they couldn't fix a somewhat easy diagnosis. Disappointed and frustrated...over an hour to tell me that??
Valorie S.
5 out of 5
11/8/2025
Every thing was explained to me , the staff was knowledgeable and courteous.
Judith L.
5 out of 5
11/8/2025
Marqus did an outstanding job. Thank you very much.
Teresa R.
5 out of 5
11/8/2025
Appreciate your expertise and help with my Honda!
Tonya B.
1 out of 5
11/7/2025
The wrong hub caps were ordered. Apparently they don't have black ones like I had asked for and a silver set came in instead. I was asked if I still wanted them as a 2nd set and I said no. The parts manager initially wanted to charge me a restocking fee which is absolutely insane that he would even consider this considering the fact that it wasn't my fault at all.
Debbie D.
5 out of 5
11/6/2025
Great service.
Julie S.
2 out of 5
11/6/2025
**** Jones was totally helpful and wonderful. My issue is driving back to Cascade and my car all if a sudden sounding like a helicopter above me about to crash. Had to drive very slowly to find a place to pull off the road. Lugnuts on the right front tire had not been tightened. Could have been a tragic event if that tire would have come off. Coincidentally had the same issue when Honda in Gt. Falls worked on my car. Make sure your mechanics finish the job.
Lisa N.
5 out of 5
11/6/2025
**** Jones was awesome. He listened to what I needed done and my requests were done, as well as **** found a few other things called and asked if I would like them taken care of. **** did a great job and I will come back again Thank you
Patricia D.
5 out of 5
11/6/2025
**** was extremely nice and was great to work with!
William B.
2 out of 5
11/5/2025
You're people were very good and professional. They did not try to sell me something that I didn't need. Different from the past. The problem is with the vehicle. I would not purchase another Honda vehicle.
Christopher M.
5 out of 5
11/5/2025
Great customer service!
Doug P.
5 out of 5
11/5/2025
Thanks Marques. I appreciate your help.
Les P.
5 out of 5
11/4/2025
Marqus was very friendly, professional and courteous. He did a great job.
Kathy J.
1 out of 5
11/3/2025
What I thought would be a day, turned into 4. I still hear the noise so will Need to reschedule.
Amy T.
1 out of 5
11/3/2025
Felt that I wasn’t fully advised that my battery was low and needed to be charged and that perhaps I have a battery/alternator issue. Was told nothing was wrong with the vehicle. Hoping I don’t have the same issue again. Not very comfortable with my car right now
Britani G.
5 out of 5
11/1/2025
From start to finish there was great communication. Our was also completed very quickly. Great experience, great staff.
Robert R.
5 out of 5
11/1/2025
Very easy to work with and knowledgeable.
Nina G.
4 out of 5
11/1/2025
Thank you for letting me know about the transmission fluids!
Faye L.
3 out of 5
11/1/2025
One issue that should be noted. Within 10 miles, I had a low tire pressure warning. 2 tires were high, 2were perfect. I think the TPMS should be recalibrated just to keep customers from having to return or visit a tire shop. It’s not a personnel issue, I think it may just be Honda quirk.

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