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Real Reviews From Verified Customers

Service Center Review Summary

5 star 502 reviews 55%
4 star 238 reviews 26%
3 star 40 reviews 4%
2 star 73 reviews 8%
1 star 68 reviews 7%
Review Us
Dennis B.
5 out of 5
4/17/2026
Fast and friendly-thank you!
Tania S.
5 out of 5
4/17/2026
Great service!
Susan E.
5 out of 5
4/17/2026
I appreciate Mearl Billings for his knowledge and years of experience.
James D.
5 out of 5
4/16/2026
Great job and quick!
William B.
5 out of 5
4/16/2026
I was very pleased with the work done, and it was done quickly.
Guadalupe B.
5 out of 5
4/15/2026
Mearl Billings is a big help and always gives great service!!
Ethel H.
1 out of 5
4/14/2026
I was irritated that after waiting for three hours my vehicle was not gotten to and I had to reschedule another service visit for the work to be done.
Gertrude K.
2 out of 5
4/14/2026
I was shocked by the $1000 recommendations.
Anita B.
2 out of 5
4/14/2026
What I was told when I made my vehicle appointment was very different from the service I received. If I didn't live two hours from the next closest ford dealership I would not have stayed for the recall service
Richard I.
5 out of 5
4/11/2026
Nice and friendly, got good advice on parts I want to get.
Kyle S.
5 out of 5
4/9/2026
Very awesome. Always a pleasure when I come in
Michael K.
5 out of 5
4/9/2026
Merle always does an excellent job.
Leeann G.
5 out of 5
4/8/2026
Todd was good, he communicated well and answered my questions.
Michael G.
4 out of 5
4/8/2026
Simple and easy communication. Thanks.
Tony A.
5 out of 5
4/7/2026
Merle at the service desk was great to work with.
Brent V.
2 out of 5
4/4/2026
We waited over 3 hours for service on one vehicle. Oil change and diagnostic for a thermostat. Either one was taken care of. We had to make an appointment. We are half an hour away from the service department. We were the first there and last to leave. They charged me over $400.00. Appointment was for 1 pm we got out at 4:40. Great service.
Jennifer L.
5 out of 5
4/3/2026
Merle always goes out of his way to provide exceptional customer service.
Darlene L.
5 out of 5
4/2/2026
Mearl is the best I've ever worked with.
Kathleen C.
4 out of 5
4/2/2026
He represents FORD and Underriner Ssrvice Department very well.
Shayla S.
5 out of 5
4/2/2026
Great service! Mearl was knowledgeable and kept me updated while I waiting for my service to be completed.

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