Service Center

Real Reviews From Verified Customers

Ardilia C.
5 out of 5
4/2/2026
Always a positive experience............................
Lawrence G.
1 out of 5
4/1/2026
I asked for full synthetic oil, but you put in synthetic blend.
Kristi H.
5 out of 5
4/1/2026
Awesome job!
Kent K.
5 out of 5
3/28/2026
Todd was great! He provided excellent service.
Robert B.
4 out of 5
3/27/2026
Your computer scheduling was terrible, needs improvement Todd was very successful in working around the problem. (Todd) ????
Randy W.
5 out of 5
3/26/2026
Very polite and helpful
Todd F.
4 out of 5
3/25/2026
Mearl is the man.
Paul M.
5 out of 5
3/24/2026
Great customer service, very friendly and personable
Shannon B.
5 out of 5
3/21/2026
Quick, informative, thorough, friendly, fair price.
Georgia M.
2 out of 5
3/21/2026
Wash my Truck!!! My only complaint.
Pete M.
4 out of 5
3/21/2026
Underriner is lucky to have Todd in their service department. Great customer service.
Sheila E.
5 out of 5
3/21/2026
Pearl every time I come to service my vehicles is honest and the great customer service i would recommend him to anyone
Stanley P.
5 out of 5
3/20/2026
Meal is always helpful & professional.
Melody P.
5 out of 5
3/19/2026
Thank you very much you did a fine job
Ryan J.
4 out of 5
3/19/2026
I broke down while passing through the Dalles. Todd & Co were incredibly helpful in squeezing me into their busy backlog to get my truck diagnosed and repaired. Much appreciation! 5 Star Service. Ryan
Susan P.
5 out of 5
3/15/2026
Merl is such a professional person and so very nice. He goes out of his way to make sure his customers are happy and satisfied.
Gabe J.
5 out of 5
3/13/2026
Friends staff. And thorough.
Ian F.
2 out of 5
3/13/2026
Mearl was very kind. Besides that, Ford service will be why I sell sooner than I usually do, and never buy Ford again.
Dianna A.
1 out of 5
3/12/2026
I came in around mid Febuary for an engine light. After discussing the issue, they sent me away with assurance that the problem had everything to do with the recall notice and to come back March 11th for the appointment. After driving an hour to the appointment. Having the appointment, and being assured that everything was completed and the engine light was gone; I was happy. Until the day after the light appeared again with the same issue. After calling the dealership again. I was I formed that the recall was never performed and they only inspected the truck. None of this was ever brought to me upfront and only got revealed once I had the same issue. Im very dissapointed for the complete waste of time and the lack of information given to me
Floyd S.
2 out of 5
3/12/2026
Pearl is knowledgeable and understanding

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