Sid is ALWAYS so friendly and communicative with me. Always smiling and great general conversation. I appreciate him and the whole service team! Thank you!
Thank you for your attentive service
Jake was very helpful, knowledgeable and well informed, and professional, and courteous. Just excellent.
Thank you Jake,
SB
Sid was exceptionally professional, pleasant- he got to the state car much faster than expected, explained things very well- really went the extra mile - I don’t always see that for a state car. Thank you for excellent service
Sid is great, I know I’m in good hands.
Sid got my truck in and out and was fixed on the first trip! He always does a great job!!
I’m glad to see that customer service is still important at your dealership. I will definitely be back.
Cid went out of his way to make my experience excellent. Thank you
Wonderful job! I definitely will refer some friends. I still choose ford ! May nothing come in between me and FORD ! ????????✨???? everyone at Underriner are great ! ????
The lack of providing service, managing expectations or caring about my needs forced me to move the vehicle to a different provider. For one week the vehicle sat with no analysis of the problem being done. It clear there is a significant back log of vehicles and managers and owner of dealership don’t seem to provide resources to deal with back log. This was a sub standard experience that I should have never experienced. I will be reporting this experience to the Ford Corporation and recommending the dealership be closed or sold to new owners that care about ford customers.
My service was very efficient and timely. Completed ahead of estimated time.
Sid is the best at customer service and even goes out of his way to make sure his customers are completely satisfied.. I appreciate the professionalism frm mechanics and the whole team!!! Thank you!!
I had an unexpectedly long day
Just found out the filter is leaking oil. One of my employees noticed the dripping on the concrete and he had to crawl underneath and tighten it up.
People make such a difference. It would be worthwhile to purchase a Ford simply to be able to work with the people at Underriner Ford. Jake made getting my car serviced a pleasant convenient event.
Finding out that my dog would be welcome is a game changer as well. Keep up the greatness.
Great team. Sid has always been great to work with.
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