Great job, short wait for car. Thank you!
I always come to Ford to have my truck serviced. Mearle is very easy going. He is customer oriented and easy to talk to as a customer. Fords service keeps my 18 year old truck safely on the road. Great job team!
He was very helpful and got me in for service on my F150. I’m from Georgia on a long vacation trip and my truck needed an oil change so he got me scheduled on a Friday afternoon. Thanks
I asked for a tail light bulb to be changed. It wasn’t and Mr. Billings with Nissan changed it for us AFTER the fact. On the way home my tire pressure alert notice came on. I was half way home to Lyle and had to return to The Dalles. I went to Les Schwab and asked them to check. The gauge showed 80 psi on both front tires and 62 on both back tires. Les Schwab determined the tires were rotated but the pressure was not changed. I am pulling a 5th wheel trailer tomorrow and need 80 psi in the rear tires.
Trevor was super helpful. I watched him handle a difficult situation with a customer and he was professional and accommodating. Great customer service!
Travis was very helpful and did a great job.
Service was fine,thankyou.
Sid was easy to work with and got my vehicle fixed in a timely manner
I appreciate the fact That Sid went above and beyond and knew what needed to be done. Sid got technician Paul involved who identified the problem (both went out of their way. It's because of his efforts that I'll be a return customer
Thanks for your great service today. Very nice.
I am always satisfied with the service that I get from Sid, I know when I give Sid my keys that my vehicle is in very good hands and that is very important to me
Jake did an awesome job of getting the work done for us. He's an amazing employee
Sid really helped us when we were in need of immediate care for our vehicle. Unbelievable how quickly the problem with our Expedition got solved and fixed. Sid always provides excellent customer service and we are glad to have him as our service provider at Underriners. Thank you Sid for your dedication.
Trevor and the team, were very helpful and fixed my car. My car had an error message and was hard to figure out where was coming from, but Trevor make sure that the problem was fixed, even when I had to take it back a couple times. This is why me and my family keep coming back and have for so long.
Thank you!
You had my car for two weeks and the issue is not solved. I rented a car during that time, and paid you extra money for additional diagnostic time, even though I told you what the issue was when I made the appointment. On top of all of that, your employee was rude when he gave the car back and told us that it was our fault that the car was broken because we were “filling the tank when it was already full” and that was causing the purge valve to have issues. I brought it to the fueling station this morning, and even though it only has a quarter of a tank of gas, it shuts off the gas pump as if it is full. The button inside still won’t open the fuel door and I have to open it manually. I told you all of this when I made the appointment. I am absolutely disgusted and I will never buy another car from Underreiner so that I don’t ever have to get it serviced with you again!
Also, your comment system **** because I already submitted one of these and it didn’t go through. Or if it did go through, it didn’t look like it did so I submitted a second one.
Thank you for a job well done!
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