Service Center

Real Reviews From Verified Customers

Travis H.
1 out of 5
3/13/2026
Drives ok but steering wheel is still slightly left of center down all roads regardless of the lane or crown of the road. Which makes using the wheel mounted paddle shifters weird with arms sideways in front of me on a straight launch. I'll be forced to take it to a different alignment shop because with the time they had it yesterday, I'm not confident they can get it right.
Catherine H.
5 out of 5
3/12/2026
Justin was very helpful and very kind when I had questions!! A great assist to Toyota!!
Joshua H.
5 out of 5
3/12/2026
He’s the best
Bridget E.
4 out of 5
3/11/2026
The brakes sound great. Everyone was really nice. Thank you.
Danny R.
5 out of 5
3/11/2026
Jessica was easy to work with. She understood my issue and took care of it very quickly!
John W.
1 out of 5
3/11/2026
In check person pulled up my 2026 CRV BUT the maintenance was for my 2021 CRV. Maintenance codes of 2,3,7, was due plus I requested the back windshield wiper to be replaced. Jacob caught the error at checkout, verified correct fluids were used. Jacob outstanding in check bad.
Mark L.
5 out of 5
3/11/2026
Jessica is very focused on customer service and she does her best to make my repair visits a smooth experience.
Damon R.
5 out of 5
3/10/2026
Honestly, the guys at the shop were great. The car was there for 3 months but that was Toyota’s fault, not theirs
Tyler B.
4 out of 5
3/10/2026
best dealership ever
Misty J.
5 out of 5
3/9/2026
I love how fast I was able to get it done and it feels great! Thank you so very much!!
Thomas S.
5 out of 5
3/9/2026
Will do
Carter G.
1 out of 5
3/9/2026
I drove my car away from the dealership after being told it was running great and broke down 10 miles from the dealership, still waiting on my refund of the 800 dollar 10 mile trip, i am not satisfied.
Susan B.
5 out of 5
3/9/2026
Thank you
Janice S.
5 out of 5
3/8/2026
Thank you!
Jean E.
5 out of 5
3/7/2026
Good job thanks
Wenona B.
5 out of 5
3/7/2026
Justin was polite, professional and explained everything.
Brian T.
4 out of 5
3/7/2026
They patched my tire at a great price and did it quickly
Alicia H.
2 out of 5
3/7/2026
Everything was fine until someone with a computer decides to harass me on a Friday evening. I am considering going to Lafayette and having my car serviced. I find no joy in having a beep on my phone asking a stupid question. I love that I can make my opinions known because I've only told you this about 7011 times and nobody ever replies to me or read this message. Good day Diane.
Kerry O.
3 out of 5
3/6/2026
Kokomo Auto World was great in replacing my windshield, but I am wondering why Toyota allowed it to be delivered to the dealership without noticing the flaw themselves.
Susan B.
4 out of 5
3/6/2026
Great service. Got me right in.

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