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Real Reviews From Verified Customers

Service Center Review Summary

5 star 236 reviews 63%
4 star 65 reviews 17%
3 star 16 reviews 4%
2 star 15 reviews 4%
1 star 43 reviews 11%
Review Us
JAMES D.
5 out of 5
5/3/2024
Good job as always
Timothy S.
4 out of 5
5/3/2024
Was looking for a place to service my car while traveling with work. Great job with communication. Will be back in 5000 miles. Thank you!
ALEXANDER W.
4 out of 5
5/2/2024
Trey was a great advisor and kept us informed with what was happening with our vehicle. When we had concerns he was quick to address them and find an answer for us. We really appreciate his continued help during a stressful time. He’s a great guy, but we hope we don’t have to see him anytime soon other than normal maintenance. Great job Trey, we appreciate you!
FELISHA S.
5 out of 5
5/2/2024
Trey is always so helpful, kind and courteous.
FREDDIE H.
5 out of 5
5/1/2024
All was great friendly courtesy and very professional
CODY B.
5 out of 5
5/1/2024
The technician who worked on the vehicle did a great job! Before I was experiencing a shudder while driving. After the flush, the truck drives and shifts real smooth.
NORMAN B.
5 out of 5
4/30/2024
Curtious and helpful! Very pleasant!
Kathy B.
5 out of 5
4/30/2024
Thanks!
ALYSIA P.
2 out of 5
4/30/2024
The workers who actually did work on my car were very nice and welcoming, however the man who spoke to me when I first got there was very unfriendly and made me feel uncomfortable and awkward.
PAT R.
5 out of 5
4/29/2024
Thank you
GARY G.
5 out of 5
4/29/2024
Excellent experience
Nancy M.
5 out of 5
4/28/2024
I am completely happy with the service I received with my vehicle.
Travis L.
2 out of 5
4/27/2024
I was told our tire sensors would be fixed at no cost cause we had just bought our Toyota Rav 4 a week prior and when my wife took it in they tried to reprogram them and when that didn’t work they said well the tire shop I had fix our flat tire must have screwed up the 3 other sensors on tires they didn’t even touch and will not cover them since they didn’t fix the flat. They gave us a quote of 700+ to fix them which is way inflated so hopefully they enjoyed selling the car and getting the commission because I would not recommend this dealership to anyone and especially not the service department.
RITA H.
5 out of 5
4/27/2024
Great job! Very courteous.
Jacqualyn L.
1 out of 5
4/27/2024
My car had been done and sitting outside for 45 minutes before I was called back in. Didn't have time to make it to the next place I was supposed to be.
KAYETLIN S.
5 out of 5
4/27/2024
Great service as always!
Karie C.
5 out of 5
4/27/2024
I’m always satisfied with my service at Kokomo Toyota. The team is welcoming, friendly, and keeps me informed throughout my visit. Thanks!
Jeffray K.
5 out of 5
4/26/2024
Mr. White was very professional as well an excellent customer relation person. Explained everything to me so that I understood what was done. Had a great visit at the dealership. Keep up the great work!
Emily B.
5 out of 5
4/26/2024
Always been very happy with the service at Kokomo auto world
Joann K.
3 out of 5
4/26/2024
Putting new break pads etc on & new tires & alignment was expected. The tires not being in stock was the issue that should not have happened. U made it right & all is good. Thanks for all your consideration, I'll be back k

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