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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1769 reviews 65%
4 star 594 reviews 22%
3 star 90 reviews 3%
2 star 105 reviews 4%
1 star 159 reviews 6%
Review Us
Gary F.
5 out of 5
7/10/2026
Good service
Jayne S.
5 out of 5
7/10/2026
Excellent job! I’m always pleased with the service at Kokomo Auto World.
Robert W.
1 out of 5
7/9/2026
Didn't get done on time I needed it done by a certain day for my daughter driving test I brought it in a day before my appointment incase they could get it in and it wasn't done
David G.
5 out of 5
7/9/2026
Ok
Abbie S.
5 out of 5
7/9/2026
Everyone was great to work with at Kokomo Auto World. I appreciate the work and the help!
Dawn M.
5 out of 5
7/8/2026
Service was quick and efficient. I turned around and traded my 2025 Corolla for a 2026 Corolla! Saw the 2026 on the showroom floor and couldn’t resist!
Omar I.
5 out of 5
7/8/2026
Jennifer was a pleasure
Mary B.
4 out of 5
7/8/2026
I was able to make the same-day appointment. They got me right in. They sent me the video to show me the service and made recommendations. All went well.
Shayne J.
5 out of 5
7/8/2026
Always a good fast friendly visit when I go there
Christine D.
5 out of 5
7/7/2026
Costumer friendly and timely work
David E.
4 out of 5
7/7/2026
The repair was done to my satisfaction.
John J.
5 out of 5
7/7/2026
Great service, easy process, fair pricing.
Chad W.
5 out of 5
7/6/2026
Outstanding service and friendly folks!!!
Hans S.
5 out of 5
7/6/2026
Everything was great
George F.
5 out of 5
7/6/2026
Andrew was awesome. Friendly informative. Great ovwrqll experience
Stephen B.
3 out of 5
7/6/2026
Last Monday I did not bring in my lug nut socket for my after market wheels so they could not remove the rear wheels. So I returned to get the recall on my pilot done today. Hopefully today 7-6-2026 the recall fix can be completed. I did bring the correct lug nut socket in today. Three times I have been asked if the work was satisfactory. I didn’t respond because the work last Monday 6-29-2020 was not done.
Michael R.
1 out of 5
7/4/2026
I was told on the phone my service will take one hour, w high in itself seems like a long time. It was nearly an hour and a half. The reason was the service department became busy. To me that is a scheduling issue. I had to cancel something due to the extra time. When I got in my car, my seat was radically adjusted and not put beck to a position where it was before. There were some items on my console that ended up on the floor and put back in their original place. My discount on the oil change was not on my bill and had to be recalculated. While the accommodations while waiting are nice, my experience was unsatisfactory and may consider going elsewhere next time.
Edward B.
4 out of 5
7/4/2026
Cane and Jake took excellent care of us and made us feel good about the issues we were having. Very fast service we couldn’t be happier with the care we received.
Jeff S.
4 out of 5
7/4/2026
Pretty good communication when asked by text.
Jerral D.
4 out of 5
7/3/2026
She was great to talk to you. Was honest if she didn’t know something she wasn’t afraid to ask which was awesome to see

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