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Real Reviews From Verified Customers

Service Center Review Summary

5 star 260 reviews 63%
4 star 73 reviews 18%
3 star 17 reviews 4%
2 star 17 reviews 4%
1 star 44 reviews 11%
Review Us
FREDDIE H.
5 out of 5
5/1/2024
All was great friendly courtesy and very professional
CODY B.
5 out of 5
5/1/2024
The technician who worked on the vehicle did a great job! Before I was experiencing a shudder while driving. After the flush, the truck drives and shifts real smooth.
NORMAN B.
5 out of 5
4/30/2024
Curtious and helpful! Very pleasant!
Kathy B.
5 out of 5
4/30/2024
Thanks!
ALYSIA P.
2 out of 5
4/30/2024
The workers who actually did work on my car were very nice and welcoming, however the man who spoke to me when I first got there was very unfriendly and made me feel uncomfortable and awkward.
PAT R.
5 out of 5
4/29/2024
Thank you
GARY G.
5 out of 5
4/29/2024
Excellent experience
Nancy M.
5 out of 5
4/28/2024
I am completely happy with the service I received with my vehicle.
Travis L.
2 out of 5
4/27/2024
I was told our tire sensors would be fixed at no cost cause we had just bought our Toyota Rav 4 a week prior and when my wife took it in they tried to reprogram them and when that didn’t work they said well the tire shop I had fix our flat tire must have screwed up the 3 other sensors on tires they didn’t even touch and will not cover them since they didn’t fix the flat. They gave us a quote of 700+ to fix them which is way inflated so hopefully they enjoyed selling the car and getting the commission because I would not recommend this dealership to anyone and especially not the service department.
RITA H.
5 out of 5
4/27/2024
Great job! Very courteous.
Jacqualyn L.
1 out of 5
4/27/2024
My car had been done and sitting outside for 45 minutes before I was called back in. Didn't have time to make it to the next place I was supposed to be.
KAYETLIN S.
5 out of 5
4/27/2024
Great service as always!
Karie C.
5 out of 5
4/27/2024
I’m always satisfied with my service at Kokomo Toyota. The team is welcoming, friendly, and keeps me informed throughout my visit. Thanks!
Jeffray K.
5 out of 5
4/26/2024
Mr. White was very professional as well an excellent customer relation person. Explained everything to me so that I understood what was done. Had a great visit at the dealership. Keep up the great work!
Emily B.
5 out of 5
4/26/2024
Always been very happy with the service at Kokomo auto world
Joann K.
3 out of 5
4/26/2024
Putting new break pads etc on & new tires & alignment was expected. The tires not being in stock was the issue that should not have happened. U made it right & all is good. Thanks for all your consideration, I'll be back k
Maxim W.
5 out of 5
4/26/2024
I had an absolutely incredible experience with the Kokomo Honda service team. They were extremely supportive and understanding with my car’s situation and fought to get coverage through my insurance. I am extremely appreciative of Jake (Jacob) and all of his patience and consistency with updates. Wonderful people working there I’m very grateful. Will absolutely be servicing here again!
Mary Lou.
5 out of 5
4/25/2024
Satisfied customer. And it was done in a timely manner.
Jeff G.
5 out of 5
4/25/2024
Anthony White is great service advisor, always thorough, honest and patient
Stephen S.
4 out of 5
4/25/2024
The wait time got a little long, but I understand you are using a new program for your business.

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