About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1721 reviews 65%
4 star 579 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 152 reviews 6%
Review Us
Donald B.
2 out of 5
3/27/2025
Jake's customer service was great. I was shocked at $82 for an oil change.
Katie R.
4 out of 5
3/27/2025
Services were completed on time.
Duane D.
5 out of 5
3/26/2025
Excellent service
Janis C.
5 out of 5
3/26/2025
Excellent service as always.
Jonathan C.
4 out of 5
3/26/2025
At the counter, Anthony went over the forms and when finished asked if I had any questions. Very personable.
Matthew J.
5 out of 5
3/26/2025
Excellent service.
Victoria P.
5 out of 5
3/26/2025
Everyone I interacted with was friendly and professional. I appreciated the updates Jessica sent.
Joseph A.
5 out of 5
3/26/2025
Very happy with service. Joe Austin
Mark C.
5 out of 5
3/26/2025
Great service, thank you
Isaac A.
2 out of 5
3/26/2025
This is the first time in 12 years I have to be surcharged because I am paying with credit card in any Honda facility. I feel the charges were not justified at all. I have been servicing my Honda cars for the past 12 years and this is the only charges where you don’t even know the workmanship and the oil and other products cost. This was my first time at your service station it’s a welcoming experience.
Ricke S.
3 out of 5
3/25/2025
My navigation system problem was finally diagnosed and explained to me. I am grateful.
Donald G.
5 out of 5
3/25/2025
Always communicate well and are thorough in completing the job.
Christina N.
1 out of 5
3/25/2025
I asked the lady to tell the mechanics not to fill up my washer fluid. Well when I got report it said they filled it up so I went out to find out if the lady told mechanics not to fill it. Well left a note on it. Well when I went to find out the guy said she didn't leave a note well when I walked out there to the bay to get my car I told her she didn't put a note about my windshield washer fluid and she grined. This is the second time this has happened.
Pamela R.
5 out of 5
3/25/2025
Jessica was polite and respectful. She went over the complete service multi point inspection. I was very impressed with Jessica. Thank you ! I will give her a 5 star rating.
Nancy D.
4 out of 5
3/24/2025
All good everything was fine
Chuck J.
5 out of 5
3/24/2025
Jessica was very knowledgeable, helpful, and understanding. You have a great team member there!
Valerie B.
5 out of 5
3/22/2025
Service at Kokomo Auto World is always fast and professional. Jessica was extremely helpful and knowledgeable.
Floyd H.
4 out of 5
3/22/2025
Excellent service and his explanation while reviewing the work performed, as well as the future maintenance suggested was done with a professional manner that is much appreciated. He has a good attitude with customers.
Allison M.
2 out of 5
3/22/2025
I arrived and was checked in ten minutes prior to my appointment. I spent an hour and forty minutes for an oil change and tire rotation. I think maybe the techs need appointments spaced further out so customers aren’t having such a long wait time.
Nancy A.
4 out of 5
3/21/2025
Communicated from the minute I left my car. Very professional.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.