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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1719 reviews 65%
4 star 576 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 151 reviews 6%
Review Us
Carleton A.
5 out of 5
11/20/2025
Fast and professional
David M.
4 out of 5
11/20/2025
Job was performed quickly and without any problems.
Patricia K.
4 out of 5
11/20/2025
Jordan and your team took very good care of me despite the phone problems we had. Thank you for getting my clock to display the correct time as well!
Janette C.
2 out of 5
11/19/2025
The cashier was condescending. Made me uncomfortable.
Dawn M.
5 out of 5
11/19/2025
The staff is very polite and explains service done in terms that you can understand.
Amie R.
5 out of 5
11/19/2025
Jacob is always friendly and knowledgeable. He has helped me many times and I feel good about the way my car concerns are handled. He always answers my questions.
Melody J.
5 out of 5
11/18/2025
Great job
Mary B.
4 out of 5
11/18/2025
Services required were done in time frame quoted. During the wait I was updated by text messages.
Rita S.
5 out of 5
11/18/2025
The service experience was quick, easy, and very friendly.
Jamie M.
4 out of 5
11/18/2025
They are a great garage too take your vehicle you would be very satisfied.
Sheryl H.
4 out of 5
11/18/2025
They always so nice and very clear what they have to do to get my car ready for use
Avis B.
4 out of 5
11/18/2025
Jessica Koon is a godsend. We came from hours away Northern Indiana. We were taking our youngest, disabled son to Riley for an appointment when the check engine light came on and later started blinking. We googled the closest Honda service and arrive at 715am. When the service dept opened at 730am, we were kindly greeted by Jessica and was fit in at 845am for diagnostics. Although the part was not in stock, she found the part in Indy. I asked about renting a car to get my son to the appt and if there was any possibility that I pick up the part and drive it back, would they do the repair? They did! We got to the appointment on time. Thank the Lord we left really early amd were met with Jessica. We got home safely the same night and able to pick our other son from a friend's house. Now the kids are in their beds and we are all home safe. We are so grateful! Thank you!
Mitchell Y.
4 out of 5
11/18/2025
Jessica did an excellent job. She is an attentive listener and explained how the maintenance process would go and was very detailed in her explanation of the after maintenance results. Well done!
Karla Marie.
5 out of 5
11/16/2025
Jordan was AWESOME!!
Melinda T.
5 out of 5
11/15/2025
Great service with friendly staff
Dorothy H.
4 out of 5
11/15/2025
Every thing was on time and they were very helpful in suggesting something that might save me money
Rita D.
5 out of 5
11/15/2025
Jacob is wonderful! Very professional and personable!!!!!!
Mary A.
5 out of 5
11/15/2025
I appreciate the shuttle service. I liked the driver.
Patricia C.
4 out of 5
11/15/2025
My wife wasn’t happy that the service person didn’t reset things the way they were when they got done.
Brent S.
5 out of 5
11/15/2025
Jordan was great.

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