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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1718 reviews 65%
4 star 576 reviews 22%
3 star 86 reviews 3%
2 star 103 reviews 4%
1 star 151 reviews 6%
Review Us
Faith H.
5 out of 5
2/24/2026
I was very impressed with how fast everything went today and how thorough he was!
Kimberly H.
5 out of 5
2/24/2026
It’s so important for me to keep my Honda 100% in safe driving condition. I am satisfied with the Kokomo Honda team here and all of their honesty and professionalism I receive. Thank you ????
Nedalyn S.
5 out of 5
2/24/2026
Best service ever. Everyone so kind and helpful! Always a pleasant experience
Robert H.
3 out of 5
2/24/2026
Only complaint is I ordered for tire rotation. I am sure that was done as well as tire pressure being adjusted on each tire. But Upon delivery of the car after service, the alert LOW TIRE PRESSURE is being displayed. Is the pressure truly low or was the Alert Limit not reset in the onboard computer? I will be returning to the shop to have the tire pressures verified and have this alarm addressed.
Dennis H.
5 out of 5
2/21/2026
Like always excellent service. The service team is very friendly.
Sharol E.
2 out of 5
2/21/2026
Everyone was very nice and did a good job but…. They told us we need $5500 of work on our car. They said there was a recall several years ago but we never received any notice. The car is a 2009 but it only has 123,500!miles on it. They could have told us a long time ago since we always bring it in for service. The more I think about it the more I feel tou should make it right. We bought that Toyota because they are supposed to be a good car. Since we thought it would be our last car. Please reply.
Cayden L.
5 out of 5
2/21/2026
He was charismatic, friendly, and explained in great detail the things done on my car.
Gary T.
5 out of 5
2/21/2026
Yes I was 190%satisfied thank you
Kylee S.
1 out of 5
2/21/2026
since when is an oil change not covered? i had to pay $304.00 for an oil change and brake fluid. the code i received when the wrench appeared was A127. when i questioned jessica about it she stated something about the miles and time frame. i didn’t know there was such a thing with a lease.
Mary M.
5 out of 5
2/20/2026
Jacob always does a great job and is always kind and helpful!
Jennifer L.
4 out of 5
2/20/2026
Jessica was very thorough in explaining maintenance option
John P.
5 out of 5
2/20/2026
I was VERY satisfied with the service, and with Jessica!!
Frances O.
4 out of 5
2/20/2026
I have never had anything but great service from Kokomo Honda. From the minute you pull the car into the Service department , there’s nothing but polite/kind employees. Even tho they stated they were running a bit behind, it did not effect my time spent waiting. Another flawless experience today!
Cynthia R.
5 out of 5
2/20/2026
Always pleased with my service and trust the service department to do their very best.
Cheryl G.
5 out of 5
2/19/2026
Friendly and helpful staff! Good service!
Gus F.
5 out of 5
2/19/2026
Jessica is fantastic. Give her a raise!
Gwendolyn N.
5 out of 5
2/19/2026
Thank you for the quick service!
Rick S.
5 out of 5
2/19/2026
Very knowledgeable
George F.
5 out of 5
2/18/2026
Excellent service. Justin was awesome. Parts fept were great. Overall a great process.
Lisa H.
5 out of 5
2/17/2026
Very professional and explained everything in an easy to understand manner.

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