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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3322 reviews 64%
4 star 1143 reviews 22%
3 star 152 reviews 3%
2 star 267 reviews 5%
1 star 300 reviews 6%
Review Us
Debora S.
5 out of 5
4/23/2026
I really appreciated the high level of communication throughout the process of my vehicle’s repair. Also, the repair(s) were done in an extremely favorable time frame!
H S.
5 out of 5
4/23/2026
Daniel went above and beyond to make sure I was satisfied! Thank you
Kerri M.
5 out of 5
4/22/2026
Nate is always terrific. Great customer service every time we come here. Hence why we’ve bought our last 4 vehicles from Baxter Toyota!
James A.
5 out of 5
4/22/2026
I very much appreciate the quick service and support that I received today and in the past from the Baxter Toyota Service team. I haven’t trusted anyone else to service my Toyotas since 2006.
Carson G.
1 out of 5
4/22/2026
Took too long. The texts were confusing and he didn’t come and get me when the vehicle was ready like he said he would.
Julie F.
4 out of 5
4/21/2026
Ethan did a great job. He was polite and professional. The main suggestion I have is to have your mechanics to wipe off their greasy handprints off the hood and doors of the car. I brought in three very clean cars and everyone of them had greasy handprints on the hood and doors.
THANH B.
5 out of 5
4/21/2026
Everything good after follow-up. Service very good. I much trust Toyota company. Thank you for your help.
Jennifer J.
4 out of 5
4/21/2026
Ethan was Great!! And a big thank you to Keith the courtesy driver who came and picked us up.
Brian P.
1 out of 5
4/19/2026
This was the second time in less than a week, I had to bring the car back in to get it serviced. I have spent over $2500 dollars to hopefully get it fixed. I blame the technician for not catching the problem and taking the time to fix it correctly the first time. I get it is busy but don’t cut corners on the job request to get to the next vehicle. I hope I don’t need to bring my car back in again for service anytime soon.
Maria M.
5 out of 5
4/19/2026
As always I was pleased with the service I received this establishment. It was a pleasure having Mr. Dawson handling my vehicle service. He was very helpful in all my questions I had. Once again thank you for a wonderful service getting my vehicle service at Baxter Toyota La Vista.
Jeffry M.
5 out of 5
4/19/2026
Pleasant staff, got me in quickly and out quickly. Great communication through the visit. Just what I needed and nothing more.
Discover Y.
4 out of 5
4/19/2026
Nate was very helpful. However, when scheduled the warranty work (updating software) was estimated to take 2 hours however it took over 3 1/2 hours. Nate explained the internet connection got dropped and when connnected was very slow. I would think with all cars moving towards all computer based software the dealership would have a dedicated internet line/router for the service department/shop.
Skye L.
5 out of 5
4/19/2026
I’ve had my car for 2 years and have taken it in for oil changes ever since. Davis always takes great care of my car and is very polite and professional.
Dennis Y.
5 out of 5
4/19/2026
Great service job today at Baxter Toyota LaVista. Mr. Davis Dawson coordinated everything in a highly efficient, professional & friendly manner.
Waylon R.
5 out of 5
4/19/2026
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Deb D.
5 out of 5
4/19/2026
Shawn Henry serviced my car. I am completely satisfied and very happy with the repairs that were done.
Thanh B.
4 out of 5
4/18/2026
My vehicle is Toyota Ra4 2018. I am very happy for you care my car from 8 years to now. On 16 September 2025 I drive my car to Baxter Toyota Là Vista NE 68128 for oil change and Alignment Customer # 269683. After that my car runs good it not always turn right but on 17 April 2026 I make oil change with same address Toyota above customer #269683 When your service finished I pay $112.12 and drive home and I feel my car always turn right. Could you please help me. Thank you. My phone ****-****-xxxx. Email
Jolene S.
5 out of 5
4/18/2026
He was great.
Cassandra R.
5 out of 5
4/18/2026
Awesome work!
Pamela R.
5 out of 5
4/18/2026
The staff were very accommodating with my request to see the repair work done. It was an unusual request, yet they understood my reasoning and did everything to accommodate my wishes. 5 stars!!????

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