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Real Reviews From Verified Customers

Service Center Review Summary

5 star 467 reviews 63%
4 star 156 reviews 21%
3 star 23 reviews 3%
2 star 48 reviews 6%
1 star 48 reviews 6%
Review Us
Schaefer Farms.
5 out of 5
4/27/2024
Nate was great . Very friendly
Leonard P.
3 out of 5
4/27/2024
The guy gave me a $10 discount.
Leslie M.
3 out of 5
4/27/2024
They did a great job of keeping us safe during the recent tornado scare. Great job to all employees.
Nicole H.
1 out of 5
4/27/2024
Every time I go in they never to see if I have warranty. They always tell me I have to pay and I tell them I have warranty. I actually paid for it once and have never been refunded. I wish I would have bought from someone. Plus last time I was need they never fixed the sensor on my tire. Again, they did it again. Now I have to take it back because the sensor is still on. Last time they told me that it was broke. I told them to fix it this time and it still was not fixed. Now I have to take it back. I am very upset and disappointed.
Allison A.
5 out of 5
4/27/2024
Keith, the courtesy driver, was very kind and helpful! Ethan also helped when Paul was assisting another guest. I appreciated Bryce's videos to explain the inspections.
Michael B.
5 out of 5
4/26/2024
Thanks
Erin T.
2 out of 5
4/26/2024
It took 2.5 Hra for my scheduled oil change, new wipers and a new battery. I was told when I arrived that it wouldn't take too long and courtesy car wasn't around. I told the man when I arrived what was needed and so he knew, if the approximate time to get things done. He said it wouldn't take too long. So I waited and then another guy came out and said that my original guy had left , so he was taking over. He wanted to quote me. I had been there an hour and a half at this point, and I was shocked that they hadn't yet done the battery or wipers. They guy who originally greeted me was sitting there when I finally checked out, he really hadn't left. Someone dropped the ball and I'm pretty sure they forgot about my car/ me and that why it took 2.5 hours. I'm disappointed, because I used to get quick and thorough service at Baxter Toyota and now it seems like these people in the service department, really don't care, nor do they want to work.
Ashley B.
5 out of 5
4/26/2024
From the results he sent he done a great job I was very pleased
David W.
5 out of 5
4/26/2024
Excellent service
Edwyna C.
4 out of 5
4/25/2024
Very good. I trust Chance.
Ryan H.
5 out of 5
4/25/2024
Used clear communication and met all expectations. Very professional, courteous, and efficient.
Martin C.
5 out of 5
4/25/2024
Chance always does a very thorough job of making sure that we are completely pleased with the job. He is fantastic with customer service!
Michael B.
5 out of 5
4/25/2024
Everything is repaired, completed on time, and kept informed. Thank you!
Cheryl C.
5 out of 5
4/25/2024
Always receive great service from Chance and the service and parts team.
Anhquoc H.
5 out of 5
4/25/2024
They are good and very fast
Virginia I.
5 out of 5
4/25/2024
Very nice, polite and informative service technician.
Thomas S.
4 out of 5
4/25/2024
Looking for a white 2024 sequoia
The Next.
5 out of 5
4/25/2024
Great experience
Carl D.
3 out of 5
4/25/2024
My appointment was at 10:30 , I showed up at 10:15 my hood was raised at 11:30, why did it take one hour after my appointment to start my oil change??
Tom W.
5 out of 5
4/25/2024
Very satisfied with all aspects of my visit

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