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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3344 reviews 64%
4 star 1156 reviews 22%
3 star 157 reviews 3%
2 star 268 reviews 5%
1 star 301 reviews 6%
Review Us
Steven N.
5 out of 5
10/16/2025
Very professional
William B.
5 out of 5
10/16/2025
It’s was the same great service that we get from our Lexus dealer we love it Thank you very much William E Brewer
Kathy L.
5 out of 5
10/15/2025
Every thing was fine.
Randall W.
5 out of 5
10/15/2025
Great service as always!
Deborah B.
5 out of 5
10/15/2025
A great first experience. Thank you
David P.
4 out of 5
10/15/2025
Always a pleasure to visit the service department
Margaret C.
5 out of 5
10/15/2025
Nick Smith is very knowledgeable about his work. He very polite, customer service is great. I give a 9 rating!
Anne J.
2 out of 5
10/15/2025
I waited for the oil change on my car. My appointment was at 12:30. I was there for three hours. At no time did anyone contact me to explain why it was taking so long. There is no need to contact me regarding this experience. In fact I do not want to be contacted.
Michael P.
5 out of 5
10/15/2025
Ethan is an excellent example of caring, honest and very knowledgeable service manager. I can only hope that he will be working with your company for the foreseeable future.
Debora S.
1 out of 5
10/15/2025
I asked for my car to be washed, even though it was predicted to rain. We had gone on a trip and there were lots of bugs on the grill, side windows, & front end. Upon returning home it was obvious that the car was not ran through the car wash. Very disappointing!!
Janice R.
5 out of 5
10/15/2025
Nate was very friendly and knowledgeable.
DAVID L.
4 out of 5
10/15/2025
Appreciate the Uber since the shuttle was gonna be an hour or more.
Frank K.
5 out of 5
10/15/2025
Free cookies in waiting room
Amy B.
4 out of 5
10/14/2025
Organized, explained things very well, I felt informed and that my time was Valued. (I need to tell you the service at the Ford Baxter, off Dodge, seemed disorganized, gave me no info and did not value my time. In fact, only one guy was working the computer (to cash out) and 4 other people were standing around talking.)
Tim H.
4 out of 5
10/14/2025
I feel like when I ask a question about my Tundra, your staff listens to me and tries to answer my question to the best of their ability.
Robert S.
4 out of 5
10/14/2025
I shouldn’t have to remind the service department that I have a prepaid maintenance plan. This information should automatically appear in my account when I come in for an oil change or service; other than that the service was great!! Overall 8/10 Thank you!!
DONNA B.
5 out of 5
10/14/2025
Thanks.
Thomas H.
1 out of 5
10/14/2025
Had my truck in for rust inspection when I received notice. Told me no rust now after April 2025 when time ran out today they find 2 spots of rust.. Don't think that's a coincidence.. Called and ask service tech to look at our service record and let me know the date it was first inspected. No call back..
DANIEL H.
5 out of 5
10/14/2025
Nate has always given us top-notch service.
Jean F.
5 out of 5
10/11/2025
Thanks

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