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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3352 reviews 64%
4 star 1162 reviews 22%
3 star 158 reviews 3%
2 star 270 reviews 5%
1 star 301 reviews 6%
Review Us
YOANIS S.
2 out of 5
2/6/2026
I wanted to add that the service I received from Mr. Victor is excellent; he's a great person and does a good job. My opinion is very different regarding the problem with my car, which they haven't fixed. I've taken the car in several times because of the noise it makes when braking—it's very loud—and they haven't resolved the issue. I'm worried about my physical safety and that of my wife and daughter, who use the car daily. I hope nothing happens because I will hold them responsible. Please, if anyone wants to contact me, I don't speak English. If there's anyone there who speaks Spanish, I would appreciate a call. The car's condition is unsafe, and they haven't provided a solution. Thank you very much.
Susan K.
5 out of 5
2/5/2026
Nate and your staff always take great care of us!
Celeste P.
5 out of 5
2/5/2026
Efficient and friendly! Great service.
Lisa S.
5 out of 5
2/5/2026
Nate is very polite and professional. He is helpful too!
Jeremy H.
5 out of 5
2/5/2026
As always, great service!????
Brenda P.
5 out of 5
2/5/2026
Thank you!
Dinesh C.
5 out of 5
2/4/2026
Thank you!
JULIE L.
5 out of 5
2/4/2026
Daniel was very congenial and made sure that I was fully informed about the completion of each part of my car’s repairs/replacements. It is always a pleasure to do business with the personnel at Baxter Toyota!
John H.
5 out of 5
2/4/2026
What a pleasant experience I had at the Toyota Service Center this morning. Nate was gracious and helped to make the experience seamless. I had a nice place to relax and read until the service of my vehicle was completed. Thank you Nate!
Richard F.
5 out of 5
2/4/2026
I’ve known Ethan several years. He is always very helpful in assisting me with service to my vehicles. He’s a great asset to the Baxter family.
Joe M.
5 out of 5
2/3/2026
Ethan always tries his best and cares
Drew W.
4 out of 5
2/3/2026
Did great with the truck. Needs slow down when he’s talking on the video
Jennifer J.
5 out of 5
2/3/2026
Victor was kind and efficient.
Michael T.
5 out of 5
2/3/2026
Nate was excellent! Great customer service and explained everything thoroughly.
Theresa F.
5 out of 5
2/3/2026
Service was exceptional they went beyong just doing the job and made 4 tests of the same type to confirn their problem solving. Ths to all involved
Brian B.
5 out of 5
2/3/2026
I have never had an unpleasant experience with your Service Department. It doesn't matter who I deal with, they are always friendly and courteous. And very knowledgeable as well. If they don't know the answer to a Sevice question I have, they will research it and get me an answer. I have never had a bad experience with your Service Department.
Jeffery F.
4 out of 5
2/2/2026
Very happy with the service side of things but couldn’t figure out why the customers we’re having to walk out the doors to there vehicles with snow and freezing temperatures when the one side of the service garage was set up for two incoming and one for outgoing but wasn’t being used.
SAMUEL H.
5 out of 5
2/1/2026
I appreciate the great service!
Eddie H.
5 out of 5
1/31/2026
Great customer service
Sandy W.
4 out of 5
1/31/2026
I was just passing thru Omaha on a lengthy trip. I was due for service and Baxter Toyota was able to fit me into the schedule. Davis Dawson was prompt at offering assistance, courteous and professional. Service was completed in good time allowing me to get back on the road.

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