Service Center

Real Reviews From Verified Customers

Richard F.
5 out of 5
2/4/2026
I’ve known Ethan several years. He is always very helpful in assisting me with service to my vehicles. He’s a great asset to the Baxter family.
Joe M.
5 out of 5
2/3/2026
Ethan always tries his best and cares
Drew W.
4 out of 5
2/3/2026
Did great with the truck. Needs slow down when he’s talking on the video
Jennifer J.
5 out of 5
2/3/2026
Victor was kind and efficient.
Michael T.
5 out of 5
2/3/2026
Nate was excellent! Great customer service and explained everything thoroughly.
Theresa F.
5 out of 5
2/3/2026
Service was exceptional they went beyong just doing the job and made 4 tests of the same type to confirn their problem solving. Ths to all involved
Brian B.
5 out of 5
2/3/2026
I have never had an unpleasant experience with your Service Department. It doesn't matter who I deal with, they are always friendly and courteous. And very knowledgeable as well. If they don't know the answer to a Sevice question I have, they will research it and get me an answer. I have never had a bad experience with your Service Department.
Jeffery F.
4 out of 5
2/2/2026
Very happy with the service side of things but couldn’t figure out why the customers we’re having to walk out the doors to there vehicles with snow and freezing temperatures when the one side of the service garage was set up for two incoming and one for outgoing but wasn’t being used.
SAMUEL H.
5 out of 5
2/1/2026
I appreciate the great service!
Eddie H.
5 out of 5
1/31/2026
Great customer service
Sandy W.
4 out of 5
1/31/2026
I was just passing thru Omaha on a lengthy trip. I was due for service and Baxter Toyota was able to fit me into the schedule. Davis Dawson was prompt at offering assistance, courteous and professional. Service was completed in good time allowing me to get back on the road.
Adam L.
1 out of 5
1/31/2026
Took 2.5 hours to do warranty test on battery. I just wanted money back from it as I already bought a new battery so I was able to drive my car in cause I was told a week ago when it happened I couldn’t just bring in the battery. Thought the money was going back onto my card but was charged instead. I left after all finished to go to store and noticed it was a charge on my card. I looked under the hood and saw a Toyota battery in and not the one I just purchased a week ago. Then I looked in my car and did not see my new battery in there so I went back to see why they took a perfectly good battery. I was handed the battery that they took out, so I now have 2 perfectly good batteries and cannot one.
DIANE H.
5 out of 5
1/31/2026
Excellent service and professional team!
Rhonda F.
4 out of 5
1/30/2026
Ethan is great to working with.
Bre V.
5 out of 5
1/30/2026
Everyone was very nice and helpful.
David W.
5 out of 5
1/30/2026
You guys know you’re the best..always have been..never disappoint me..thank you so much
Susan H.
4 out of 5
1/30/2026
Ethan Feist represents the Toyota service department very well. He is kind and helpful. He has been my representative many times and always has a pleasant disposition.
Vera L.
4 out of 5
1/29/2026
The service is done on time, the price is reasonable, very easy to set up the appointment online. Nate is able to provide the detailed answer with the different options on my question. Anybody is friendly and ready to help as necessary. Thank you.
Mark J.
5 out of 5
1/29/2026
Easy in and out for service this AM. Daniel was very focused on me as his customer. I will continue to bring the Toyota to Baxter for service!
JENNIFER M.
5 out of 5
1/29/2026
Thank You

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