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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3324 reviews 64%
4 star 1145 reviews 22%
3 star 152 reviews 3%
2 star 267 reviews 5%
1 star 301 reviews 6%
Review Us
Ella P.
1 out of 5
2/28/2026
I feel that my concerns regarding my car problems were not fully addressed and when I received my car back the problems were still present
Leonard B.
5 out of 5
2/28/2026
Thank you for your friendly service
William M.
5 out of 5
2/28/2026
I am very impressed with the service and facilities at Baxter Toyota. We will continue to bring our vehicles here for service, and Baxter will be our first visit when it’s time to trade them in!
Lindsay P.
5 out of 5
2/28/2026
Nate is awesome, anytime I’ve been in there, he is so accommodating and willing to go the extra mile for a customer. I will come back because if his customer service.
Huey O.
4 out of 5
2/28/2026
Nate was great. Extremely professional and helped diagnose and suggest a good maintenance strategy for my RAV 4.
Trang L.
1 out of 5
2/28/2026
Came in for a basic oil change and tire rotation. But when I left I noticed one of my wheels was at 5psi, Thought it was flat but filled up and held air so don’t know what the deal is with that? Also noticed the car shaking and was especially noticeable when on the highway. Feels like the wheels unbalanced. Prior to coming in the car had none of these issues. Had a trip right after this service and was very unsatisfied would never return to this location again!
Andrew K.
5 out of 5
2/28/2026
Nate was fantastic. Great service.
Janet L.
3 out of 5
2/27/2026
The issue with my back driver side windows is fixed
Michelle M.
4 out of 5
2/27/2026
Everyone I interacted with was helpful, friendly and informative. I feel like the priority of the dealership is to take care of my vehicle and have me leave a satisfied customer, not just make money. This is the best car dealership I have ever worked with, I would recommend them 100%
Ronald R.
4 out of 5
2/27/2026
Danny was real helpful on breaking down what was wrong with my car and what steps are needed to gt it back funning again
Kirt E.
4 out of 5
2/26/2026
Daniel took time to listen and get back to me on my concerns. Thanks
Julie K.
3 out of 5
2/26/2026
Would have liked my car to be washed but it wasn't offered.
Debbie H.
5 out of 5
2/26/2026
Fast service and took care of all my issues
Daniel H.
4 out of 5
2/26/2026
Nate always provides top-notch, prompt, and professional service. He’s pleasant and courteous and never fails to answer my questions. We’ve trusted our cars to him for about 10 years now without any cause for complaint.
James A.
4 out of 5
2/26/2026
11 out of 10
Charles T.
4 out of 5
2/26/2026
Outstanbing
Leslie R.
2 out of 5
2/25/2026
You used to get a vacuum and car wash but the last three times I’ve been there neither. They offer a complimentary car wash but what good does that do if it’s always broke. Otherwise it’s ok but very expensive
Dustin K.
1 out of 5
2/25/2026
The price listed when I booked on the website (~$356), and the actual price of the 100K service I was told upon arrival were ~$200 apart. An oil change and complimentary tire rotation could be scheduled for something like $94, and an additional $450 for a coolant flush and multi point inspection? That’s pretty steep and will have me looking for alternatives. The $140 for a 4 wheel alignment is par for the course. It’s a shame because the scheduling is very convenient through the Baxter website. This isn’t anything on the service rep though.
Susan W.
5 out of 5
2/24/2026
Super Service as always!
MARY J.
1 out of 5
2/24/2026
The only problem I had was that the black plastic plate that goes into the driver's side on the front door was laying in the center console which is also black.I didn't realize it was there until I saw the door handle when I got home. I did not want to insert it myself as it looks like it could easily break so now I know I will need to drive back down.

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