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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3352 reviews 64%
4 star 1162 reviews 22%
3 star 158 reviews 3%
2 star 270 reviews 5%
1 star 301 reviews 6%
Review Us
HUGH G.
1 out of 5
3/18/2026
I tried to send a reply but it wouldn't submit
Paul S.
5 out of 5
3/18/2026
Nate is always great to work with. Good communication skills and I appreciate his willingness to listen and share his insights
Judy M.
5 out of 5
3/18/2026
I was completely satisfied with the service I received today. Everyone is always friendly and professional.
Ali A.
5 out of 5
3/18/2026
Good service and good price
Lorraine B.
4 out of 5
3/17/2026
Ethan was a great service advisor. He was transparent about sharing what kind of services would be offered today, as well as elaborating on a question I had about one of the treatments. I’d definitely recommend him as a service advisor to anyone bringing their vehicle to La Vista.
Kara W.
5 out of 5
3/15/2026
Nate’s service was awesome. I appreciated that he lent me a loaner while they were servicing my car.
Frillie A.
5 out of 5
3/14/2026
Nate has an aura that will let guests feel comfortable. Good job on that Nate!
Jason W.
5 out of 5
3/14/2026
Thank you again for working together to take care of everything even after the sell.
Gary M.
4 out of 5
3/14/2026
Customer focused Addressed a dash menu screen issue and fixed it on the spot. Appreciated his attention to the details.
Brianna D.
1 out of 5
3/14/2026
Went in for an oil change and diagnosis at 3:30 on March 12th 2026 and didn’t get my car till the following day at closer to 2 PM and they didn’t end up finishing the diagnosis
Christen S.
4 out of 5
3/14/2026
Nicely done today!!
Stacy K.
5 out of 5
3/14/2026
Thank you!
Susan M.
4 out of 5
3/13/2026
I was completely satisfied with my experience at Baxter’s today. Nate was very professional , friendly, and a perfect service representative of Baxter’s Toyota dealership. Very impressed with him. Hopefully, he will be there the next time I visit Baxter’s Susan M
WILLIAM G.
4 out of 5
3/13/2026
Your people have been very helpful to me. Some my issues have not been completely resolved yet but Baxter people have been helping me, I thank yo
Kelly S.
1 out of 5
3/12/2026
My experience was not good, my license plate light is still out, and my low tire light is still on. Guess I’ll wait until my next service appointment to find out if I have another bad sensor and fix my plate light. So my question is did you really check the truck. Your paper work says you did but I have a really hard time believing you did.
Janis M.
2 out of 5
3/12/2026
Everything was fine. Victor was most helpful. He helped me with a couple of questions about seat adjustment and mileage adjustment. He answered all my questions. He was pleasant and friendly. In the past nine years I had always received a car wash. I was disappointed I did receive one this time. I suppose the weather had something to do with that.
Henry V.
5 out of 5
3/12/2026
Satisfied
Jon S.
5 out of 5
3/12/2026
Big thanks to Nate! He made a customer out of us.
Liesl D.
5 out of 5
3/11/2026
As always, Nate did an awesome job! His customer service is par none. Nate is knowledgeable of my car as well as explaining things in a simple but understanding way. Amazing customer service!
Jill M.
4 out of 5
3/11/2026
From the young man who checked my car in,to the young man who let me know my car was done to the young man who took my $20 coupon off my final bill and to Jay who washed and delivered my car to me. Thank you all very much. it was a pleasant experience and I’d buy a Toyota over a Subaru any day. All the gentlemen introduced themselves I just forgot their names. The fault lies with me. ????

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