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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3324 reviews 64%
4 star 1145 reviews 22%
3 star 152 reviews 3%
2 star 267 reviews 5%
1 star 301 reviews 6%
Review Us
Jimmy D.
4 out of 5
3/7/2026
My tires were not rotated even though it was checked off on the work order otherwise the rest of the service was outstanding
Riley G.
5 out of 5
3/7/2026
I like Victor. He is kind and efficient
Jason S.
4 out of 5
3/7/2026
Victor was a pleasure to work with today!
Chad C.
5 out of 5
3/7/2026
Ethan did a great job.
Lupita M.
4 out of 5
3/6/2026
No issues or complaints great service
Debra B.
5 out of 5
3/6/2026
Nick was great to work with! Service Department was Professional and customer -centric.
Arlene W.
3 out of 5
3/6/2026
I was very impressed that the technician troubleshooted the issue and was able to fix the problem easily. This resulted in no expense to me.
Paul R.
5 out of 5
3/6/2026
Had a great experience from beginning to end. I really appreciated the frequency of the work updates and the quickness of the service. Other customers were waiting for their vehicles and were all given the same quality of service I received as far as I could tell. Great job Baxter and Nate!
Jane F.
5 out of 5
3/5/2026
Ethan is always wonderful and very helpful to me. I appreciate all the work he has done for me.
Charles D.
2 out of 5
3/4/2026
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Thomas V.
5 out of 5
3/4/2026
Nate is a great service manager and took care of my needs.
Alan N.
4 out of 5
3/4/2026
Ethan was great. He even researched a question we had about a possible adjustment for our fuel readings. He was able to find a bulletin on this issue and you all were able to fit the procedure in on our service appointment today. Plus, we greatly appreciated the loaner car.
LINDA D.
1 out of 5
3/4/2026
Almost everything was very good, however, I noticed on the “mark off “ sheet that “tire rotation” wasn’t checked. I understood that it would be done. Thank you for looking into this.
Richard B.
5 out of 5
3/3/2026
Solid service.
Robert H.
5 out of 5
3/3/2026
Ethan has GREAT customer skills.
Keith R.
4 out of 5
3/3/2026
Ethan was very accommodating with applying a service special for my visit.
Dana K.
4 out of 5
3/3/2026
Thank you. See y'all when the next oil change is due.
Douglas G.
4 out of 5
3/1/2026
Jonathon Booker was the best service representative we’ve had at your place since purchasing our Toyota at your business.. He took the time to explain my warranty to me. He was very courteous and professional. If I own my own company, he’d be the first person I would hire from your business. He had t knowledge, customer service skills ,and had a great skill and ability to communicate. He has such a positive attitude and energy that makes me want to buy a second car from you. He was totally awesome and please relay our message. Thank you for such a great employee and I would recommend a raise for him.
Mark Z.
2 out of 5
3/1/2026
Prices continue to remain extremely high. Not necessarily fair/reasonable but inflated for unknown reasons to the outside industry customer. When labor costs are at least double the parts cost. It's hard to swallow.
Scott C.
5 out of 5
3/1/2026
Daniel Price did a great job of keeping me informed and updated on the progress related to the repair of my vehicle.

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