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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3110 reviews 60%
4 star 1077 reviews 21%
3 star 143 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
Cassandra B.
4 out of 5
6/6/2025
I really appreciated the person attention Kyle extended to me and my limitations.
JOHN S.
5 out of 5
6/6/2025
Wonderful experience!!
Jessica S.
5 out of 5
6/6/2025
Michael is always super friendly and accommodating to meet my crazy busy schedule. I really appreciate all his efforts and being a good human!
Scott H.
4 out of 5
6/6/2025
Evan always does great. What i find frustrating when I need to talk to a service tech, no one is available, their voice mail is full, it hangs up on me, call back and the receptionist sends email to all techs (10am) and I have to call again at 430 to see if anyone is going to call me back. I know your techs are busy, but I've been there at times for 2-3 hrs and I know there is time for someone to respond back. This has happened to me on 2 separate occasions.
Joseph D.
1 out of 5
6/6/2025
I need to take it back in because it's now making a new sounds after servicing. Very frustrating.
Preston P.
2 out of 5
6/6/2025
Not a big deal. There was grease-oil on my door handle and exterior of the vehicle when I picked it up. I asked one of the service guys for some cleaner and he was very accommodating and cleaned it for me
Kaylie J.
5 out of 5
6/5/2025
Michael was helpful and informative. We will definitely be bringing our Toyota back in the future!
MICHELLE D.
2 out of 5
6/5/2025
When I arrived to pick up my vehicle the adviser was very rude and took forever to help me get my car. He told another gentleman and I, to go to another office and he’d be right with us. He looked very overwhelmed and was all over the place, but that doesn’t mean he couldn’t be a little nicer.
Monty S.
5 out of 5
6/5/2025
Evan was great, he listened to my concerns about addressed all of them. Thanks Evan!
CALVIN R.
4 out of 5
6/5/2025
Michael did a SuperFantastic job getting my vehicle in for Luxcare completion.
Larry D.
5 out of 5
6/5/2025
Thanks it will be a pleasuure6. Very professional and they made me feel like they were very interested in. Finding me a vehickleat I would treasure.
MICHELLE L.
4 out of 5
6/5/2025
Michael Jacobsen is the one who helped me today.
Peter T.
4 out of 5
6/5/2025
My car is something a rong.i am back tomorrow
Barbara S.
4 out of 5
6/5/2025
Work was ready to be done when it was scheduled and the work was performed professionally and in an appropriate amount of time. Wait area was very comfortable!
Brete S.
5 out of 5
6/5/2025
excellent!
Sherrie B.
5 out of 5
6/5/2025
None
Leonor R.
2 out of 5
6/5/2025
Michael did not mark me as waiting for my car (according to the guy who checked me out) and he went to lunch or something because he was gone for what seemed like an hour. When I went to inquire about my car AFTER WAITING FOR 2 HOURS AND 45 MINUTES, I saw it parked outside. Absolutely ridiculous. The gentleman who checked me out was nice and apologetic, but Michael provided me terrible customer service and I am extremely dissatisfied.
Danxuan L.
5 out of 5
6/5/2025
The service is very good!
Philip S.
5 out of 5
6/5/2025
Michael Jacobsen assisted Evan. They both helped me. Thanks
Aye Hla.
5 out of 5
6/4/2025
They give the best service in the town and I am happy with it. Keep up the good work!

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