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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3108 reviews 60%
4 star 1076 reviews 21%
3 star 143 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
CHARLES E.
5 out of 5
6/28/2025
Kyle was very friendly and helpful. Explained everything that was going on with my truck. Treated me like family. Love legends Toyota. All the employees are awesome and friendly.
Maria R.
5 out of 5
6/28/2025
He did an excellent job as usual! He is so consistent!
Dora W.
5 out of 5
6/28/2025
Legends always takes good care of my Rav4
Bill D.
5 out of 5
6/27/2025
Totally satisfied! Thank you for great service! Bill
Michael S.
5 out of 5
6/27/2025
Evan Stillwell was my advisor, he helped me with my oil change. He was awesome and displayed excellent customer service. Highly recommend, thank you!
Leneol D.
5 out of 5
6/27/2025
Thanks
Robert G.
4 out of 5
6/27/2025
Great, friendly, honest guy.
Randy C.
2 out of 5
6/27/2025
Process seemed confusing today, I wasn’t notified when my car was done. The settings were changed and I still don’t know how to get them back to what I want which is pretty frustrating I took a friend who’s looking for a new RAV4 since I had spoken so highly about your location, and it just didn’t seem to go well today for her to be impressed.
Kevin F.
5 out of 5
6/27/2025
Kyle was Great. Good communication, fast reliable work.
Annette G.
5 out of 5
6/26/2025
Job well done Andrew McLean was very efficient and took care of my needs.
WILLIAM R.
5 out of 5
6/26/2025
Job well done.
Chris P.
5 out of 5
6/26/2025
Kyle did great and highly recommend him to anyone
DAMASIO D.
2 out of 5
6/26/2025
The agent that I made the appointment with failed to communicate that there was a check-out fee of up to $100. I made an appointment and was seen at my appointment time, but my idea of an appointment and what the service department understands as an appointment aren’t the same thing. The service representative told me the car would have to stay overnight and be seen in the morning. I understood when I made the appointment that I would have the car back the same day. Again, the representative making the appointment should have communicated that there was a chance the car would have to stay overnight if the appointment was after a certain hour. In all, the vehicle fault was taken care of and I’m grateful in cost no more than the checkout fee, but am dissatisfied with the lack of communication from the lack of communication. I feel that this was underhanded and a means of this dealership to collect $100. If I don’t have to use your services again, I will not.
Adam B.
5 out of 5
6/26/2025
Outstanding
Lynette D.
4 out of 5
6/26/2025
Bryce was awesome. He thought that I should have my wheel balance done since the car was shaking more than usual at high speeds. He was right. It fixed the problem. Great Job! Lynette D
Guadalupe H.
1 out of 5
6/26/2025
i came in with a $49.95 coupon & had to pay $110
Gayla F.
4 out of 5
6/26/2025
Kyle is efficient & personable. He kept me informed regarding my car’s service & informed me of fall & spring tire sales.
Onat K.
1 out of 5
6/25/2025
It feels the service department lacks quality. They couldn’t duplicate the sound but I did it easily. The service person provided a discount but did not mention service supply fee. I did not receive multi-point inspection report.
RICHARD G.
5 out of 5
6/25/2025
Courteous anb prompt
Yvette H.
5 out of 5
6/25/2025
Bryce did very well in communicating what is going on with my car and what needs to happen next.

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