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Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3108 reviews 60%
4 star 1076 reviews 21%
3 star 143 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
LASHANTE H.
2 out of 5
7/18/2025
Great customer service and I believe the technicians did their best to try and diagnose the problem. However no problem was found
Sara C.
1 out of 5
7/18/2025
Had an oil change and tire rotation scheduled for 3 pm took over an 1 and half to do and the tech didn’t even do my multi point inspection. Not sure why I keep coming back.
Carla H.
5 out of 5
7/18/2025
Thank you!
Cheryl G.
5 out of 5
7/17/2025
Evan was very pleasant and professional Al and answered all my questions.
Matt H.
5 out of 5
7/17/2025
Michael always does a terrific job taking care of our three Toyota vehicles. He is greatly trusted and appreciated. Matt H
Deborah B.
2 out of 5
7/17/2025
Andrew was very nice but for it to take 3 1/2 hours for tires when I was out of State with an emergency was unacceptable. I know I didn’t have an appointment. There should be some kind of system for when somebody is traveling that you can work with to get them out!! I had my dog with me. I love my Toyota’s but every dealership that I have been to for services could care less about you. They jump over hoops to sell you a car then treat you second class!! I have 2016 Rava and I am do for a new car, I will be looking for future car companies. This is my third Toyota and have been very disappointed in the service departments.
Shawn F.
5 out of 5
7/17/2025
Appreciated the friendly customer service and quick turn around.
Lily Y.
5 out of 5
7/16/2025
Great job
Alex M.
5 out of 5
7/16/2025
Bryce was great!! Very patient, easy to work with and over delivered!
Paul H.
5 out of 5
7/16/2025
Great Experience!!
Sean M.
5 out of 5
7/16/2025
It was service made easy. Great people.
Mike E.
1 out of 5
7/16/2025
Vehicle service sticker on vehicle is not readable. Do not like that you do not get a paper record of vehicle inspection report. The report was sent to a wrong phone number not the one given when I brought the vehicle in for service. This morning when I went in to get a readable vehicle service sticker was told the printer is malfunctioning and not working correctly. Get a new one or get it fixed. The reason I come to the dealership for EVERYTHING is so I don’t run into these problems. Not a happy customer. The correct phone number to contact me is ****-****-xxxx. Thank you.
Yolanda R.
5 out of 5
7/16/2025
Great service
PATRICIA L.
4 out of 5
7/16/2025
Michael in service was so helpful. He was busy but took time to make me feel like I was important. Please give him the praise/reward that he is due!
Theresa B.
4 out of 5
7/16/2025
The service dept front desk guys were super nice and patient! Much appreciated to be treated with respect especially for us older generation which sometimes doesn’t happen in business today!!
Joseph B.
5 out of 5
7/16/2025
Bryce was great at his job
Janelle C.
5 out of 5
7/16/2025
Evan is my preferred service rep every time. He is honest, reliable, knowledgeable and I feel confident in his recommendations.
Catherine S.
5 out of 5
7/16/2025
Bryce … was very professional. He also let me know all of my options.
Terry W.
5 out of 5
7/16/2025
Great service and appreciated Evan as an Advisor. Thank You!
John B.
4 out of 5
7/16/2025
Always do business with evan.

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