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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3103 reviews 60%
4 star 1076 reviews 21%
3 star 142 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
Gerard G.
4 out of 5
7/22/2025
Evan was good but I encourage him to explain to the clients in a way they can comprehend. He knows company jargon and the services you offer, but he needs to make sure the customer gets it. The art of paraphrasing could benefit people who interact with the public. I don’t want him reprimanded because he was really cool!
John S.
5 out of 5
7/22/2025
Thank you for your great service.
Daniel H.
5 out of 5
7/22/2025
All good
James H.
5 out of 5
7/22/2025
Very timely and answered all my questions. Very satisfied
Ethan C.
4 out of 5
7/20/2025
I'm not sure who Josh is but Austin was awesome.
John M.
5 out of 5
7/20/2025
I’m always impressed with the politeness and enthusiasm of every person I interact with at Legends! They ALL express what a great place it is to work and how great the culture is. You could make a fortune teaching your approach to other businesses :). One suggestion……for your shuttle service, show up within 5-10 minutes of the scheduled time.
Ronald A.
5 out of 5
7/20/2025
Great job
Cathy C.
5 out of 5
7/20/2025
He was very friendly and went over and above to help me and explain things. I would like to have him every time I come in. Very impressed!
Stacy J.
5 out of 5
7/20/2025
I moved sometime ago from Wyandotte. I was so pleased I made to decision to return to Legends.
Karen H.
5 out of 5
7/19/2025
Friendly service. Kept me informed regarding my vehicle while it was being serviced
Blaine D.
4 out of 5
7/19/2025
Thank you,Evan, for getting me checked out as I was later than intended.
Marie A.
5 out of 5
7/19/2025
Professional
Patrick S.
5 out of 5
7/18/2025
Pleased with everything. Keep up the good work.
Robert Y.
4 out of 5
7/18/2025
Evan is great. Sorry i missed working with him on the sales side, but it’s great having him in this role. He knows the systems and procedures and just naturally has a positive attitude and does what he can to make our experience positive too.
LASHANTE H.
2 out of 5
7/18/2025
Great customer service and I believe the technicians did their best to try and diagnose the problem. However no problem was found
Sara C.
1 out of 5
7/18/2025
Had an oil change and tire rotation scheduled for 3 pm took over an 1 and half to do and the tech didn’t even do my multi point inspection. Not sure why I keep coming back.
Carla H.
5 out of 5
7/18/2025
Thank you!
Cheryl G.
5 out of 5
7/17/2025
Evan was very pleasant and professional Al and answered all my questions.
Matt H.
5 out of 5
7/17/2025
Michael always does a terrific job taking care of our three Toyota vehicles. He is greatly trusted and appreciated. Matt H
Deborah B.
2 out of 5
7/17/2025
Andrew was very nice but for it to take 3 1/2 hours for tires when I was out of State with an emergency was unacceptable. I know I didn’t have an appointment. There should be some kind of system for when somebody is traveling that you can work with to get them out!! I had my dog with me. I love my Toyota’s but every dealership that I have been to for services could care less about you. They jump over hoops to sell you a car then treat you second class!! I have 2016 Rava and I am do for a new car, I will be looking for future car companies. This is my third Toyota and have been very disappointed in the service departments.

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