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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3100 reviews 60%
4 star 1075 reviews 21%
3 star 142 reviews 3%
2 star 427 reviews 8%
1 star 445 reviews 9%
Review Us
William G.
5 out of 5
9/13/2025
Michael was very helpful and friendly. I hope to get Michael on my next service visit.
Patricia D.
5 out of 5
9/13/2025
Job Well Done ????
Nicholas R.
2 out of 5
9/13/2025
Felt like I waited quite a while for an oil change and tire rotation when I scheduled an appointment. Other than that everything was great.
Robin A.
5 out of 5
9/13/2025
Everyone at the Legends is great.
Shane H.
5 out of 5
9/13/2025
It was a great visit from start to finish. Very kind and informed service advisor. Quick service and the waiting are was top notch. Thanks for the fast free WiFi. I had some work to do and it was a breeze in the waiting area.
Patrick C.
5 out of 5
9/13/2025
Good people. Thank you all!
Anna L.
4 out of 5
9/13/2025
Evan was great and attentive. Fixed my truck’s issues in a timely manner…
Ethan S.
1 out of 5
9/13/2025
Wouldn’t listen to me, tried to charge 1500 dollars for an alternator replacement that wasn’t needed and even if it was that’s an insane price. Had them worked on a tire that wasn’t needed leaking and it was completely flat when I went to pick up the truck. The inspection I paid for was not actually done. I know for a fact my cabin filter is filthy and was marked good. Most of the checks didn’t include measurements, and you’re telling me a truck with 220,000 miles didn’t have a single thing worn. That’s proof enough for me that nothing was actually checked or fixed. Complete waste of time and money.
Daryl K.
4 out of 5
9/13/2025
Of the 4 Toyota dealers in the KC metro area only Hendrick & Legends would talk with me about my broken mirror. Since I am from Milwaukee, WI I appreciate the efforts both made to get me back on my vacation schedule. Thanks again for the quick and professional service that Legends provided.
Karen D.
2 out of 5
9/12/2025
I received great service on the car, once they finally started working on the car. They had the car for 21 days, and I usually had to call or text for updates. I had a $5700 hybrid battery installed, which required a qualified mechanic. Evidently, they both went on vacation at the same time? I did receive a phone call apologizing for the delay, which was appreciated. I’ll give you another chance, but would encourage better communication from your advisors. Michael was kind, courteous, but didn’t always respond to my text in a timely manner. We also have an issue with our washer not spraying on our windows with our wipers going, and it did work before I brought it to you. We filled the washer before we brought the car in, and used it. We will check the fuse next. If that doesn’t solve the issue, would the battery have shorted the pump out?
James W.
5 out of 5
9/12/2025
Service is always outstanding.
Robin F.
5 out of 5
9/12/2025
Thanks
Jovy D.
5 out of 5
9/12/2025
Highly satisfied with the service every time . Kyle is great at his work !
Betty L.
5 out of 5
9/12/2025
Good service!!
Allen P.
5 out of 5
9/12/2025
Thank Y’all
William M.
5 out of 5
9/12/2025
Courteous and quick to get me in and out.
Joyce B.
5 out of 5
9/12/2025
Well done
Roger W.
4 out of 5
9/12/2025
I was totally satisfied with everything today was towed upfront what they were doing and they got the job done
Nadine A.
5 out of 5
9/12/2025
I was very happy with my service.
Ernesto A.
5 out of 5
9/12/2025
Thank you for everything fast and eficiente

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