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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3052 reviews 60%
4 star 1061 reviews 21%
3 star 142 reviews 3%
2 star 419 reviews 8%
1 star 437 reviews 9%
Review Us
Lynne D.
1 out of 5
5/20/2026
Communication was below average. At this point I don’t have my vehicle back and nobody has contacted since late last week.
Joyce G.
5 out of 5
5/19/2026
Excellent and efficient service! Andrew was helpful and professional, and friendly.
Eileen W.
5 out of 5
5/19/2026
Quick and great service
Pricilla H.
5 out of 5
5/19/2026
Thank you for your help
Frederick S.
2 out of 5
5/17/2026
The service representative did an excellent job. I am to assume the service was done, however the service indicator light was not reset. I am still getting the notification each time I start the engine. Please understand this is the first problem I’ve had with service.
MACKENZIE T.
5 out of 5
5/17/2026
Andrew was wonderful, super professional, thorough and extremely helpful. Very easy to talk to and responsive.
Gregory B.
5 out of 5
5/17/2026
Service was completed in very short time! Great! Thanks
Barbara N.
4 out of 5
5/17/2026
I had an issue with not having a key to unlock the tires on a car I purchased here a year ago. I went to two other places until I came to Legends Toyota. My problem was fixed under my service warranty WITH NO PROBLEMS! Everyone was so kind and helpful. My multiple questions were answered. Great service!
Viviana S.
5 out of 5
5/17/2026
Good service ever appreciate
Robert G.
3 out of 5
5/16/2026
About 1.5 times the anticipated the wait time, but otherwise fine
Joseph R.
5 out of 5
5/16/2026
Thank you again for your guys' help with this. See you guys on Monday!
Denise E.
4 out of 5
5/16/2026
Very nice person to speak with and I appreciated him getting and giving me an answer to all my questions. Part prices were a little too expensive and I can see why people try to do a lot of their own repairs. Otherwise, great service.
Ronald J.
5 out of 5
5/16/2026
Everyone I met with today was very helpful and polite. They answered all the questions I had, and was very polite and patient with an older person.
Kerstin J.
5 out of 5
5/16/2026
Michael is exceptionally good at his job. He makes sure you have everything you need and goes above and beyond with communication. I highly recommend his as a service manager.
Jim M.
5 out of 5
5/15/2026
Good service and the coffee was good too.
Janet K.
5 out of 5
5/15/2026
Always a great experience! Wouldn’t take my car anywhere else!
Jesse L.
5 out of 5
5/15/2026
Josh and Amber did a fantastic job.
Tommy S.
2 out of 5
5/15/2026
I brought my vehicle in for tire rotation and oil change. Truck has a recall. They were to fix it also. Truck got done and Isaiah was not around so Steve stepped in. Stepped started reading what was done and mentioned new air filters. Which is weird because I have k&n filters with stickers on air lids…..at first Steve didn’t understand and then became concerned. We went and checked and sure enough. My filters were gone. Steve went and found them and got them put back in. Isaiah then showed back up and claimed enterprise told him to as it’s a lease vehicle. I will not be back. Ask Isaiah about the time I came for a tire rotation and they didn’t touch the truck but he printed a receipt out like they did and sent me on my way. I have gps on my truck. Isaiah admitted and got it handled. But this second one. No thanks.
Robert Y.
5 out of 5
5/15/2026
Thanks for your service and professionalism!
Judith K.
5 out of 5
5/15/2026
Well done. I am always very pleased with all the employees at your dealership. Your employees are exceptional.

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