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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3052 reviews 60%
4 star 1061 reviews 21%
3 star 142 reviews 3%
2 star 419 reviews 8%
1 star 437 reviews 9%
Review Us
JOYCE E.
5 out of 5
5/22/2026
Michael was the one that helped me. He did a wonderful job.
Linda D.
4 out of 5
5/22/2026
Great service. Isaiah was good about keeping me updated from start to finish. Was not told about a diagnostic fee charge anytime at registration. Disappointed about that. Was told when I picked up car. I was only told about oil change charges. That to me should be discussed from The beginning. Thank you
Kathryn G.
5 out of 5
5/22/2026
Michael was super sweet and informative and he was a workhorse all day but still managed to keep me informed. He deserves a raise!
Janice J.
5 out of 5
5/22/2026
Yes.
Michael C.
2 out of 5
5/21/2026
The Baxter Way may want to revisit the Toyota Way
Amelia J.
5 out of 5
5/21/2026
Bryce was polite and professional ! Service was prompt and sactifactory!
YANIN C.
5 out of 5
5/21/2026
Muy buen trabajo y muy buen servicio gracias
Lidiya S.
4 out of 5
5/21/2026
I came there without of schedule and Michael was so good to help me to get my car to service( change oil and rotation). It was rake only one hour!!! Thank you very much Michael and technician, who was working with my car.
Joelle S.
5 out of 5
5/21/2026
Great job courtious staff kept me informed
Charlie G.
1 out of 5
5/21/2026
My son was frustrated that it took 3-1/2 hours to get his oil changed and tires rotated. He was in the waiting room and you forgot about him!
Cheri R.
5 out of 5
5/21/2026
Michael was great to work with today. He kept me informed on the work and was just very nice.
Lisa D.
4 out of 5
5/21/2026
Friendly - not pushy - and was accurate on time it would take to complete work on my vehicle
Wayne T.
5 out of 5
5/21/2026
Excellent service
Eric S.
5 out of 5
5/21/2026
Service was great. Vehicle was well maintained, and my concerns were addressed in a concise manner.
Brian V.
4 out of 5
5/20/2026
Appreciate the quick effort and lovely dealership with great business-accommodating features. Work from dealership!
Marybeth W.
1 out of 5
5/20/2026
Kyle told me that I could contact Toyota credit to access my points to pay my bill. I have never been told that before.
Simon W.
5 out of 5
5/20/2026
Steven was courteous, personable, and knowledgeable. He provided a great experience.
Courtney C.
1 out of 5
5/20/2026
First of all my husband and I both have no idea who Evan is. We purchased this 4runner Thursday May 14th, drove off the lot at closing. Had to bring it back the next morning because the rear brakes/parking brake was so hot my husband could smell the heat coming off of them. You all have had the vehicle since then. After adjusting the parking brake a notification came up saying service collision avoidance system see dealership. You all have had my vehicle that supposedly went through a 130 something point inspection to be a gold certified used vehicle and didn't catch either issue after having it for 4 full work days. And we have not even been able to have possession of our vehicle for 24 hours after purchasing.
Tiffany H.
5 out of 5
5/20/2026
Everything was great
Danielle P.
3 out of 5
5/20/2026
Easy, transaction. Wish we were told the deposit was on hold, would've just wrote check for $4,500.

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