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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3170 reviews 60%
4 star 1102 reviews 21%
3 star 146 reviews 3%
2 star 442 reviews 8%
1 star 457 reviews 9%
Review Us
Tien H.
5 out of 5
7/7/2026
N/A
ANGELA R.
4 out of 5
7/7/2026
Matthew Lemke is awesome. I appreciate his extra effort in helping me move a box from my car to the loaner. He goes above and beyond.
Gina B.
3 out of 5
7/7/2026
Wish it didn't take at least 2.5 hours for an oil change.
HEATHER S.
4 out of 5
7/7/2026
The customer service team... Needs training every time I have encountered that counter they have acted out done to assist me... Bryce great customer service...
Mary W.
2 out of 5
7/5/2026
Would like a call with a issue of the service date?
CHERIE D.
3 out of 5
7/4/2026
He relentlessly tried to get My Toyota bumper-to-bumper insurance to pay for my Sensors and $1200 bill. Approved and now I’m waiting on the parts.
Corey Mitchell.
2 out of 5
7/4/2026
Your service manager Cory Mitchel typed in an incorrect phone number. I texted him back to let him know his error. Even doing this I still received 3 more messages from him on the 2024 Tundra that does not belong to me. Have a nice day.
Jordan B.
5 out of 5
7/4/2026
I would never choose anywhere besides Legends Toyota, especially due to Bryce Kiser’s good looks and OK personality.
Trey G.
5 out of 5
7/4/2026
I am very very appreciative of my service today!!!! Thank you so much!
Kiya M.
2 out of 5
7/4/2026
I will be calling management asap
Karl G.
5 out of 5
7/3/2026
Thanks
Jamillion B.
2 out of 5
7/3/2026
I was not informed of what occurred and given the faulty situation with my car, causing the collision. Did my vehicle get repaired as well
Chris D.
2 out of 5
7/3/2026
I think it was an hour and 45 minutes they were supposed to rotate the tires and give me a price on fixing a passenger side mirror all that time they didn’t get me a price on the mirror. All they did was rotate the tires but there’s more of a problem as the treatment from the sales staff was just abominable if anyone’s interested all you really need to do is look at the video and I imagine that place is wired for sound too. I had a rescheduled my service to coincide for 30 minutes after my salesman was supposed to get to work so that I could take care of the business of either putting a deposit down or purchasing a car I mean for Pete sake I had a 2025 Camry to trade and $30,000 in cash on me and the salesman was totally bored and not interested barely looked up from his computer screen. I had to go find him that guy did not want to sell me a car watch the videotape listen to the recording and decide for
Jesse B.
1 out of 5
7/3/2026
I think the charges I could have been told before making decision, or being done.
Allison M.
4 out of 5
7/2/2026
Steven was outstanding!!! Friendly, outgoing, patient, and knowledgeable. I really enjoyed working with him. He didn’t try to push me to get services that weren’t absolutely necessary before my road trip. I’ve worked with other people in the service center and they’re nice but they didn’t have the personality that Steven has. He’s terrific! Toyota of Legends is wise for having him on its team ANd putting him in a position to interact directly with customers! Thank you for a wonderful experience!
Sabah M.
5 out of 5
7/2/2026
Went smoothly and quickly
Judy R.
4 out of 5
7/2/2026
Polite & informative
Joseph C.
5 out of 5
7/2/2026
Excellent team, excellent service.
Mallory M.
5 out of 5
7/2/2026
Evan was great! So helpful and patient!
Jared H.
5 out of 5
7/2/2026
Julie Johnson made my care buying experience transparent, easy, and was very knowledgeable about the car I bought. 10/10

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