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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3081 reviews 60%
4 star 1067 reviews 21%
3 star 142 reviews 3%
2 star 424 reviews 8%
1 star 440 reviews 9%
Review Us
Melissa K.
2 out of 5
12/19/2025
I felt like I was rushed through as I had to go back to have a different tech and tire guy fix the pressures in my tires as they were supposed to inflate them to the proper level. My dad overinflated them by accident but when I drove 5 minutes down the road I noticed 3/4 were 50 and the repaired tire was 35. I also am concerned he didn’t double check the mileage when entering it and accidentally added an extra zero. As someone who has warranties/service contract it stressed me out more due to it possibly canceling my warranties. Isaiah was very nice and I know I added extra work with my flat tire so I completely understand if service wasn’t perfect. Thank you
Angela J.
1 out of 5
12/19/2025
Had an appointment at noon for oil change. It took three hours and that is unacceptable.
Raymond P.
2 out of 5
12/19/2025
Very poor service. Waited over 2 hours and vehicle had been taken into the shop for an oil chang and tire rotation.
ANDREA P.
5 out of 5
12/19/2025
Kyle was great.
Nancy H.
5 out of 5
12/18/2025
Perfectly happy with everything and everyone who helped me.
Tien H.
5 out of 5
12/18/2025
I have always love this place.
Freddie A.
5 out of 5
12/18/2025
Isaiah did a very good job! Good to work with
Alex V.
4 out of 5
12/18/2025
Evan is great every time!
Teresa B.
4 out of 5
12/18/2025
I needed the auto start to be checked out. Kyle explained my options. I chose what worked best for me. I am pleased with the updates and service I received. I appreciate the shuttle service it's a real plus. The service department continues to be the best part of your dealership. thank you
DANIEL C.
4 out of 5
12/18/2025
Michael listened to my needs and studied my 2023 RAV4 to advise technicians in the shop to work based on previous attempts to make a valet key. His final report was clear and he made a professional appearance.
Carolyn J.
5 out of 5
12/18/2025
Evan was very pleasant and took time to explain needed future service. I was really happy to get my car washed. Im 81 and driving on car wash tracks is very stressful
Billie E.
5 out of 5
12/18/2025
I keep coming back to Legends Toyota because of the excellent service. Mr Jacobsen has always provided excellent service.
James S.
2 out of 5
12/17/2025
Please train service advisors to more accurately assess maintenance. I asked service advisor about transmission fluid change for a 2013 toyota corolla. He said 90,000 mile intervals which I don't think is correct for that year.
Gary N.
1 out of 5
12/17/2025
Car was not finished when it was suppose to be
Randy H.
5 out of 5
12/17/2025
My representative was informative, professional & friendly. I really appreciated it????
Robert T.
4 out of 5
12/16/2025
I was very satisfied with the professional service and provided. They people are courteous and and very polite. The amenities are top notch. They coffee was very fresh and delicious. I will continue to bring my car back for all servicing.
Dana Y.
1 out of 5
12/16/2025
My appointment time was 11:30, was told some people called in so might be a bit longer but probably and hour but no longer than hour and a half. It was over 2 1/2 hours. Had I known it would be that long I would have had shuttle take me to Walmart or other stores . Communication would have helped..
STEVE M.
1 out of 5
12/16/2025
When I got to my truck after it was finished. I had a seat cover half on half off had to remove it to even get in the carpet protector was wadded up and again had to be removed before getting in. I have had my truck serviced at your dealership several times and this is the first time it was given back to me in a bigger mess than it was when I dropped it off
Richard B.
5 out of 5
12/16/2025
I do like that I get text messages, as things are progressing with the service on my vehicle.
Drew S.
5 out of 5
12/16/2025
Very easy process

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