Knowledgeable about services needed for a long trip. Set up 30,000 mile services. All seems performed well.
As usual Evan was friendly and went above and beyond to make sure my vehicle was taken care of.
I'm satisfied that my Corolla received first class service. One thing I did miss was getting the video evaluation on my service exam. Not a big deal, but, I always enjoyed the message and assurance my service needs were being addressed.
You have my full confidence and I will for sure continue to look to Legends Toyota for my service needs.
The staff is always very friendly and helpful with any questions I have.
I thought I was told the oil wasn’t going to be charged as it was supposed to be given with a fresh oil change.
Thank you. I have always been happy with everyone who has ever helped me out. And i am grateful. It is appreciated !
This was my first time bringing my vehicle to your dealership for service, and unfortunately the experience was very disorganized. I understand it was a Saturday, but when I arrived there were cars everywhere and no one directing traffic. I waited in line without anyone approaching me, and people were leaving their vehicles and walking around without guidance.
Eventually, someone told me to pull around other cars and into the garage. After doing so, no further instructions were given. I stood outside in the cold for approximately 10 minutes while multiple staff members walked past me without acknowledging me, not even a greeting. When I finally asked someone what I was supposed to do, I was told, “I just park the cars, dude—you’ll have to talk to someone else.” Again, there was no direction or organization.
When I returned to pick up my vehicle, the experience remained unprofessional. Several employees were eating pizza while working. The employee who assisted me with checkout was chewing pizza while typing on the computer, which did not leave a good impression.
Overall, the lack of organization, communication, and professionalism made this a very disappointing first experience.
Andrew was very courteous and helpful. Great service!
Great job every time i come in. They even let me use my golden ticket coupon i was sent from Toyota for a different branch. Thank you greatly from a Toyota family going back more than 50 years.
I brought my car in for an oil change and tire rotation per the tag on my window as to when it was needed. I thought it was my last free service only to find out that it expired October which was the 2 year mark. I thought it was 25,000 miles. It would have been extremely thoughtful if your dealership could have let me have the free service, as I held off according to the mileage tag placed at the last oil change. Just saying kindness begets kindness…. And shows true consideration for the client.
Always excellent service at Legends Toyota
I always get fabulous service at Legends. Andrew kept me informed, was great to deal with, and my vehicle got done quickly. Top notch service for sure!
Isiah was very helpful and had great customer service. He is only one of the many reasons I will continue to bring my business back to legends Toyota.
Tech missed faulty TPMs sensor which caused service writer to have to make some creative changes to the invoice to meet the original quote
We did much appreciate the help of Evan on adjusting the invoice
Thank you. Evan
Bryce was knowledgeable, polite and focused. I was very satisfied with his service.
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