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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3081 reviews 60%
4 star 1067 reviews 21%
3 star 142 reviews 3%
2 star 424 reviews 8%
1 star 440 reviews 9%
Review Us
Sherry L.
5 out of 5
12/23/2025
Everything was completed in a friendly, timely manner.
Sandra F.
4 out of 5
12/23/2025
Emily is awesome She not only knows the sales side of the vehicle. She was also very helpful on the features of the vehicle. My only complaint is the person who was showing us the features of the vehicle needs more training regarding his audience. Older people r nit as electronic savvy as the younger population
Shawn C.
4 out of 5
12/23/2025
I was told when car would be done. I asked about other services and was informed how much they would cost.
Michael J.
5 out of 5
12/21/2025
Great service, friendly staff, clean facilities
Maggie C.
5 out of 5
12/21/2025
I have been going here 9 years... I trust these guys and gals completely! Thank you for the work you do!
Robert W.
4 out of 5
12/21/2025
Positive experience, I will be back.
Janelle C.
1 out of 5
12/21/2025
After my vehicle was serviced, I attempted to view my vehicle inspection but it wasn't available at the link. I texted back explaining the situation and got no response. A few hours later I called and the person on the phone assured me the rep would call by end of day. I never heard anything.
Jarred M.
5 out of 5
12/20/2025
Service was good but Bryce is honestly just the world’s okayest advisor. 10/10 will service with Bryce again though.
Dustin H.
1 out of 5
12/20/2025
I waited over 3 hours and had no idea how to fix my power lift gate.
Levi C.
4 out of 5
12/20/2025
Professional and upfront, answered questions and didn't try to upsell things I did not need.
Hansraj S.
5 out of 5
12/20/2025
Very satisfied, Thanks
MARITA B.
4 out of 5
12/20/2025
Things were made right
JANA F.
5 out of 5
12/20/2025
Completely satisfied!
Charles C.
1 out of 5
12/20/2025
Generally pleased with service through the years but after tire rotation today my tire pressure light came on about ten minutes after I left. I will need to return the car so you guys can check and correct the sensors. An inconvenience I’d rather not deal with.
DAUPHIN B.
5 out of 5
12/20/2025
I always receive great service at this location. Andrew and his crew take great care of my Tundra
Greg N.
4 out of 5
12/20/2025
Evan was great, he always is. I've dealt with him multiple times over the years.
Elizabeth M.
2 out of 5
12/20/2025
This was his second oil change service, and my car's interior is stained with engine oil.
Timothy H.
2 out of 5
12/19/2025
Appointment at 11:00 am and didn’t get results of safety inspection until 1:00 pm and vehicle about 1:15!
Jonathan M.
2 out of 5
12/19/2025
They did great work, no doubt. The only reason I said “no” is because I knew it was the only way to get this seen. Immediately after I got home from the dealership, I got a text from Edmunds mentioning I’d just had it serviced and my car is in “high demand” and they want to buy it off me. Is paying hundreds of dollars for service not enough? You have to sign me up to get spammed now? This never happened before. Is making 100s of millions every year selling cars and providing services not enough for Toyota now? I don’t know if I’ll keep using the dealership now. There are plenty of great, local shops here in town I could go to instead: I don’t need to drive 30 minutes to Toyota so I can get data scraped and spammed in thanks. Local shops which have never signed me up to be spammed. They do this crazy thing instead where they charge me for a service and deliver the service and that’s the end. Weird, I know. You should try it.
Daniel C.
5 out of 5
12/19/2025
Isaiah performed his task with utmost professionalism. It was my pleasure to meet him.

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