Service Center

Real Reviews From Verified Customers

Crecinda H.
1 out of 5
2/15/2026
When i reruned to pick up my car I noticed it was sitting outside and the windows were down. Needless to say it was pouring rain and my entire car was drenched. There was water inside my pocket on my driver door and the seat was drenched. Not a good experience today
Teresa S.
4 out of 5
2/15/2026
Michael treated me as a valued friend. He remembered my name. And he warned me at my last service visit that this one would cost more because of additional maintenance at this mileage. It helped me to plan funds. He is kind, doesn’t have a know-it-all attitude. He’s easy to trust.
Frederick S.
5 out of 5
2/14/2026
Micheal had very good customer service skills and communication skills.
Anthony A.
5 out of 5
2/14/2026
Michael is an amazing service advisor! He is friendly, thorough and customer oriented!
Barbara W.
5 out of 5
2/14/2026
Great service as always! Thank you!
William R.
5 out of 5
2/14/2026
None
Carolyn R.
3 out of 5
2/14/2026
My service was fine but I need to speak to a manager because someone was in my car. They had my passenger seat pulled all the down to my back seat like they were laying down in my car! I had an oil change there is no reason why my passenger seat should have been moved. I don’t appreciate someone using my car for their personal reasons. Not trying to get anyone in trouble but this was disrespectful! I took a picture of it so you’ll know that I was telling the truth. I didn’t noticed the seat back until I had left. I was trying to get home to take a nap before I went to take care of my dad. Carolyn R
Lizette P.
5 out of 5
2/13/2026
Evan was very friendly, knowledgeable, and helpful. Thanks!
ROBERT B.
4 out of 5
2/13/2026
Quick and professional service today
Frank P.
5 out of 5
2/13/2026
He was thorough and professional.
DENISE A.
5 out of 5
2/12/2026
Always completely satisfied with the service I’ve received since buying my Highlander!!! Thank you
Mike C.
4 out of 5
2/12/2026
MATT was awesome, enjoyed the video. Could you also video the oil dip stick before and after. Great job! Bring back the V-6
Donna M.
5 out of 5
2/12/2026
Very personable and knowledgeable
Chuck R.
5 out of 5
2/11/2026
Kyle did a magnificent to job with the work done on our Toyota Camry
Dwayne H.
5 out of 5
2/11/2026
Great job very satisfied.
Robert B.
5 out of 5
2/11/2026
Emily has been extremely helpful and friendly throughout the entire process! Couldn't be more satisfied!!
Priscillah N.
5 out of 5
2/11/2026
Toyota Legends is one of the best dealership in Kansas City. The professionalism is top notch. Always there to answer any questions with patience.
Michael M.
4 out of 5
2/11/2026
Mathew explained the process and got me in and out
Stephen Y.
4 out of 5
2/10/2026
While I appreciate the service performed, over $800 for just the labor is ridiculous. That’s over $200 per hour.
Ernest W.
5 out of 5
2/10/2026
Yes everyone one was very friendly and helpful.

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