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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3058 reviews 60%
4 star 1062 reviews 21%
3 star 142 reviews 3%
2 star 421 reviews 8%
1 star 438 reviews 9%
Review Us
Collene N.
2 out of 5
2/20/2026
You guys constantly recommend unnecessary services. Look at the pictures of my cabin and air filter. Furthermore, you tell me I need new tires, but don’t give tire tread measurements. I am forced to schedule an appointment, yet no advisors seemed available or wanting to come out and greet me. My car set ready for fifteen minutes while my advisor ate an orange and socialized. I had to approach to leave. Advisor said nothing about recommend services. Lastly total in report is different than what I was charged. While all minor issues , it’s a lot and I am just not sure I will return.
PAT M.
3 out of 5
2/20/2026
Communication could have been better
Christopher L.
5 out of 5
2/20/2026
Bryce did a great job of keeping me up to date on what work my vehicle needed and took care of overseeing it get accomplished.
Mark T.
5 out of 5
2/20/2026
Very personable not pushy explained and answered all my questions very thoroughly help full in all ways made buying my car easy Evan did a super great job and is a outstanding employee
Mark W.
5 out of 5
2/20/2026
Great communication
Leonel D.
5 out of 5
2/19/2026
Very special Bryce, polite, attentive and understandable. He's a good employee.
Jason V.
4 out of 5
2/19/2026
Received regular updates on status and delays were properly explained.
Paul H.
4 out of 5
2/19/2026
Super friendly and great service. Under promised and over delivered! ( I really appreciate that!)
Brandon S.
4 out of 5
2/19/2026
One thing I was not satisfied about is my service record did not show up in my Toyota app.
Jennifer S.
4 out of 5
2/19/2026
This is by far the best dealership to get service done at the whole team is amazing
Pat M.
2 out of 5
2/19/2026
Communication was lacking. I did not get updates on the work on my vehicle and was communicated to very well on when the vehicle would be done getting worked on. I had to keep checking in.
JASON M.
5 out of 5
2/19/2026
Bryce was friendly and helpful. I drove a bit out of my way to get the work done to my Tacoma and will again to get his help. Thank you.
Mike D.
1 out of 5
2/18/2026
The past three times I have had my vehicle serviced at Legends, it has never been delivered within the timeframe as indicated by the service advisor. Last time it was over 30 minutes late, yesterday it was over an hour. When I make an appointment on your website, most times slots are available, leads me to believe most service customers are walk-ins. I have to ask what is the purpose of having an appointment if walk-ins consume all available service capacity?
Sabah M.
5 out of 5
2/18/2026
Every thing went smoothly and honestly,the service advisor was very helpful
AVIS C.
4 out of 5
2/17/2026
He’s very easy to talk to and helps with any issues that might pop up during the time our cars are in.
NANCY B.
5 out of 5
2/17/2026
Andrew was friendly and knowledgeable
Peng K.
5 out of 5
2/17/2026
Very good
Danny M.
5 out of 5
2/17/2026
..
Barry W.
5 out of 5
2/16/2026
Thanks
Lisa H.
1 out of 5
2/15/2026
Came in for an oil change with TOyota coupon $69.95. But they ended up charging me $82 (regular price) I blame myself for not paying attention but the service tech knew better. I think i will stay with Molle Toyota instead of Legends

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