Legends Toyota Auto Repair Service

Toyota Legends is one of the best dealership in Kansas City. The professionalism is top notch. Always there to answer any questions with patience.

Mathew explained the process and got me in and out

While I appreciate the service performed, over $800 for just the labor is ridiculous. That’s over $200 per hour.

Yes everyone one was very friendly and helpful.

Bryce was terrific.

Bryce did a great job communicating with me today. Very well done.????

Michael Jacobsen is outstanding. He was kind, courteous and friendly.

excellent service and excellent public relations!!!

Friendly service

Kyle was excellent to work with, helped me with all my concerns and needs. He was very professional and friendly, will keep coming back to legends Toyota!

Did a good job getting me in, getting repair done and getting me on my way.

Will brung my truck back to Matthew great help

I dropped my car off at at 9:30 on 2/7 to have a recalled part replaced. There were no loaner cars available, so someone had to pick me up. I was told my car should be ready to pick up in 3 hours. I never received a call or text saying my car was ready, so I called the dealership at 5:30 to inquire about the status of my car, and was given incredibly unhelpful service. Essentially I was told there was no one that could help, so I would have to call back on Monday to figure out what’s going on with my car. I said that was incredibly inconvenient because I have to work on Monday, and the person sat on the phone silent for a minute or two, and then just said “well, is there anything else I can help with”. I asked if he could reach out to a manager or someone, and he said there was nothing he could do and then said bye. Not only am I going to be without a car for the whole weekend, I am now also going to have to take off work on Monday and miss out a day of wages to figure out what is going on with my car. I am incredibly displeased with the customer service I have been provided with today. This is a good way to run a business or treat customers, especially when you are dealing with something like modes of transportation.

Bryce Kiser is very handsome and very good at his job!

Everything was good.

Thank you Bryce and the general manager ( sorry forgot his name) for Helping me so much today. My mom died today and I had to get to St Louis you guys made it possible. I appreciate this so much.

Andrew was great and accommodating when the estimated time to wait was longer than expected quickly arranged a loaner and kept me updated on the status of my service. Greatly appreciated!

Great service

Everything was excellent beginning with the young lady who scheduled my appointment, ballet driver and service representative!

Andrew was great, and the service was fast.